This includes being able to judiciously build stronger interpersonal relationships with empathy. If you fail to meet even one part, then you fail the interview. Your idea of showing respect to others is exactly what the world needs :) Your plan to support the CBSA's efforts towards respect is straightforward and will be a strong example to others who observe you at work. It is essential to express that there are zero sticking points for you when it comes to upholding these ethical standards. Nice start! The GCMS (Global Case Management System) is a system used by Immigration, Refugees and Citizenship Canada (IRCC) to process immigration and citizenship applications.It is also used by the Canada Border Services Agency (CBSA). They are also interested in hiring career focussed individuals who have some sense of where they want to take their career with CBSA. Practice those positions. Describe your approach as would a professional. This question will evaluate your effectiveness regarding the respect and sensitivity you exhibit in your interaction concerning race and diversity. The AMAN IELTS App gives you fast, limitless access to all of the resources you need to study for your exam - anytime and wherever you choose. Even PRs have no chance of being selected. Offer how this would personally impact you, that of learning your work quality did not meet your expectations. Adherence to these values is what enables the CBSA to justify its right and privilege to enforce the law and keep Canadians safe.". Please describe one tough situation you found yourself in with a co-worker or manager and how you handled that particular situation. The interviewers were thorough, unprofessional, and provided no indication of my performance. Regardless, I will never commit such actions, and I believe in being positive no matter what may come across my path. You display a lot of flexibility and willingness in your answer while still highlighting that you have valuable experience in an airport environment. We have a guide on how to answer 'Why should we hire you?' The CBSA interview process comes in eight stages: 1. Any background checks that reveal relevant information that contradicts what a candidate relayed will undoubtably be passed on as a candidate. It's CBSA's job to protect the border whether it's land, sea, or air.". Situational questions pose hypothetical situations you may face in the future, with a 'what would you do' response. Performing background checks requires capital. I checked with my school international advisor and it is real. Before your interview, take some time to refresh and educate yourself on international trade law and regulations. The key here is to determine whose personality is getting in the way of every member of the team getting along. Our date tracking prior to 2019 was not accurately kept. For instance, when traveling, I immerse myself in the community or culture as much as possible.' We do not have advertisements on our pages but we do try to make money through paid-memberships. I have never committed a federal-level offense and have not used illegal drugs since 2017. The police psychological exam is a screening designed to evaluate whether you can handle the stress that accompanies a career in law enforcement. A Situational question is posed in the future tense, to see how you would respond to a hypothetical situation you may not have encountered yet. Anything that can be attributed to your growth. Describe the ways in which you behave as a leader in your everyday life. They're interested in learning your style of leadership and how you navigate challenges while motivating those on your team. "I have taken time to learn about trade laws since I expressed my interest in becoming a CBSA officer. Failed Case Interview, Sharing My Experience and Asking for Thoughts emanrocks89 CO Rank: Senior Chimp | 20 Hi everyone, I recently been through my first case interview. They want to ensure your motives are well aligned with their culture and meet the expectations of the role. The multi-tiered Code of Conduct outlines a variety of topics such as values and expected standards, prohibited actions, misconduct, conflicts of interest, disclosure of information, and other issues critically related to ethics. Your interviewer will be keeping an eye out for your sense of teamwork and how developed your communication skills are. It takes some specific personality traits to be able to carry out the duties of a police officer efficiently. It will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. CBSA poured resources and effort into ensuring they fully embrace respect as a core value. On their website, CBSA partly defines their core value of respects as meaning, 'treating all people with respect, dignity, and fairness.' This answer is good! This is a good start! The hiring authorities not only want assurances you possess these characteristics; they want to see these traits in action. Psychological assessment7. The CBSA frequently uses customer service based scenarios for their role-playing. "For my post-secondary education, I took police foundations. For that reason, I will do everything to ensure that I act in integrity and abide by the CBSA ethos on and off duty.'. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. #1 Hi, I am a failed refugee claimant and earlier today I recivied a letter from the CBSA for an interview to discuss my case. I applied for a student job at the CBSA for the summer, and after passing the test online, they got me in for an interview to answer a few "behavioral questions". I like that you make a connection between the expectations of the CBSA and that of the military. Poor morale has the potential to burn out your teams and can be detrimental to productivity. CBSA looks for individuals who naturally act like a leader. It seems you have a lot of natural leadership tendencies, which is terrific! Identifying issues that hamper morale should be done promptly. Staying productive is the only course. Walk your interviewer through the steps you'd take to de-escalate the situation. Canada Border Services Agency includes 'integrity' in its core values. Express you have a genuine interest or are open to learning more languages. Take notes on the relevant information which will guide you on how to respond and react. Your answer is very confident! Firearms safety courses 4. Canada Border Services Agency's core values are Respect, Integrity and professionalism. Be as gracious as possible when receiving your feedback, constructive or negative. Recently searched locations will be displayed if there is no search query. Avoid offering specific examples, since this is a situation question dealing with a hypothetical 'what if', rather than a 'tell me about a time when' behavioral question. At the end of your answer, consider further qualifying yourself by providing real-life examples of how you exude respect, integrity, and professionalism. This is especially important when immersed in scenarios surrounding linguistic diversity. However, you should always be asking questions. Talk about a time that you acted with integrity. Not only do they have a vested interest in determining how accurate your expectations are, but they also need to make sure you are made of the right stuff to handle the pressures associated with the job. They will evaluate your choice of words, your body language, and any tells which might reveal your level of commitment. ", "n a democratic country like Canada, people of all races, religions, sexual orientations, and genders should be treated equally, and that's how I plan to support those efforts, never being biased in my decision-making and treating everyone with fairness.". "I have always admired how CBSA officers manage their responsibilities and that is why I applied to become one. Most of the CBSA's role-play questions will focus on your interpersonal skills and conflict management skills. (CBSA). Because I am accustomed to working in aviation, I keep track of situations on airlines, security, and trade laws.". Good answer! They will ask to see your passport, visas and travel documents as well as those of any family members travelling with you to ensure that you are authorized to enter Canada. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. Role play interview questions involve a participative scenario where your skills and responses are tested in the present, in real time. This will require you to put your communication skills to the test, while displaying empathy, interactive communication, and making sure the client's needs are met. This is where the STAR framework will come in very handy. Try to incorporate their keywords naturally where you can. They will take the information you share and view it as a predictor of what to expect from your performance in the future. We do not claim our questions will be asked in any interview you may have. So the wisest course is to pull aside a lead manager, one you can trust to handle this situation appropriately and inform them clearly of all the facts you have gathered as objectively as possible, and ask if there was anything you could do to continue to be of help. You'll want to come across as decisive, while addressing the medical requirements of this individual. Canada's inflation rate peaked in June at 8.1 per cent and dropped in November to 6.8 per cent. Discuss the methods with which you approach uncomfortable situations with. Whenever possible, I recommend adding a qualifying statement at the end of your response. This letter usually comes after some failed hearing or application the person has made to stay or remain in Canada. ", This is important, for sure! "I've read about the history of the CBSA. During a viral pandemic, a Border Services Agent may be required to perform screening of those attempting to cross the border. Psychological assessment 7. "I will adapt to it both on and off the job. But rather, thinking back on any situations where you've faced a similar situation and shined. Set the impression you're up to any challenge. once by a CBP officer (USA). The interviewer should feel very confident knowing that you uphold your virtues and beliefs so strongly. ", "i always maintain my cool even in the most heated of situations. Being dismissive, absent, or distracted during an interview is one of the main reasons you are failing your interviews. The last step is to support your leadership, whether they take your advice or not. Due to the nature of the BSO's duties in dealing with difficult people and situations, I have also undertaken training on how to interact with distressed individuals.". It will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. I have only puffed a cigarette once and found it disgusting. If you have an example of a time when your calm presence stood out from others, relay this brief story. Not only is this considered disrespectful to the hiring authority, but it reflects the candidate's lack of integrity. Therefore, any date prior to 2019 might not be accurate. Assure the interviewer that you are prepared to comply with all medical testing associated with your specific role. The purpose of this page is to help you prepare for your job interview. A CBSA spokesperson said during the calendar years 2016 to 2018, it investigated 821 allegations of misconduct by agents at all border crossings, of which 615 led to disciplinary action . Walk the interviewer through your approach. My interview invite clearly stated that a valid Canadian citizenship document (Canadian birth certificate or Canadian passport) is required. Exhibit passion and enthusiasm to compete for this career opportunity. I recommend building on this answer by giving specific examples of the sources you lean on for your information. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. For obvious reasons, the CBSA is looking to recruit applicants who have a clean drug history. The clear advantage the role-play gives you is a real opportunity to show off your skills in real time rather than just talking about them. Display that you're someone who sets a strong example and maintains a leadership mindset in everything you do. Your answer should provide them insights into your approach to team building, project management, your interpersonal skills, and your self growth and development. This allows for any transferable skills to shine through, especially where a background in law enforcement or border patrol isn't a prerequisite. In answer to. So, they're evaluating where you fall between being an asset versus a liability. You must create your own answers, and be prepared for any interview question in any interview. "Yes, I'm in great physical shape, and I work out regularly. They are on the same team as you and your team leader. Secret security clearance The real trick to mastering a role-play interview question is to imagine yourself as having gotten hired and performing in the role. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation.When entering the situation, try to remain confident and relaxed. It will test your flexibility and your adaptability, and if your ability to identify your coworker's needs, from their need to feel heard, validated, empathized with, and assured they are a valued member of the team. Emotional maturity, self-growth, conscientiousness, and integrity are some of the driving components they're keeping an eye out for. I'd love to see more compelling detail around how the CBSA will benefit specifically by hiring you. There was some new technology to help ensure that travelers with an illness were not boarding planes (forehead scanners for temp, etc.). The aim of the psychological assessments is to ensure that you . Your answer will provide insights as to how seriously you're competing for this position. Naturally, I am a calm and confident person, and it's pretty hard to get me rattled emotionally. Xvua10qhb. Answer with complete honesty and if you have an opportunity to, explain the circumstances. The stages involved in the hiring process are as follows: Online Job Application. A CBSA officer (or two officers) will conduct an interview at borders and airports in two parts. Your answer will also offer insights into how sound your judgement is, while revealing your personal integrity, your values and ethics. Terrific answer! "I trained myself physically by changing my exercise regimen to include more functional movements, rather than simply lift weights. It's our responsibility to uphold the integrity and vows of the CBSA. Emotional intelligence is defined by one's ability to be fully self aware while controlling one's own emotions rather than letting their emotions influence their conduct. There are some situations where it would be deemed prudent to approach the at fault co-worker first. So, assume the role you are to perform, even if it doesn't seem related to the role. Failure to do so will result in application denial. 22.02.2021 - DBSA's Executive of Origination and Client Coverage, Mohan Vivekanandan joins Alishia Seckam for a discussion on economic stimulus strategies, . At the end of the role play, they will probably offer you feedback on your performance. German-Egyptian scholar Hamed Abdel-Samad said in an interview that was posted to the Brother Rachid TV channel on YouTube on November 17, 2022 that Islam has been "distorted" from the beginning and that countries that implement shari'a law such as Afghanistan, ISIS, Iran, and the Boko Haram have failed to produce ideal societies. It may clue them into what aspects of your job you view as challenging, andas well as your experience level. In my opinion, it's very important for anyone in a law enforcement career to have complete control over their emotions on and off duty.". This also will require you to exhibit in your diplomacy, composure, and will test your sense of teamwork, how you inspire others, and how you foster a stronger team environment and collaborative mentality. As a leader, you are often required to make split decisions for the good of the team. Not only are they watching to see if your instincts are to accept responsibilities for your actions, but also what you would hope to learn from such failures. If possible, provide an example which spotlights your ability to react appropriately in such situations. By adding in a measurable example or story, you will take the answer from simply 'telling' the interviewer what you will do to actually 'showing' the interviewer that you are a person of action. This way, you will showcase your honestly, your ability to recognize your mistake, and the willingness to correct the same all in one stroke. The expectations are very similar to those required of members of the military and as such, I have been abiding by a similar code of conduct. This question is designed to gauge how well you are able to deal with difficult situations when dealing with the public. Coming across bodies is certainly a unique benchmark - the interviewer may have some follow up questions there, so it may be an appropriate time to tell a brief story around that situation when you are in your interview. It illustrates a conviction to learn, grow, and develop that recruiters are usually on the hunt for. If you can handle this situation on your own, then you should. I also believe that the expectations outlined in the code of conduct are those that can be expected of a competent professional who displays integrity in and out of the workplace. 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