In the majority of cases our fitting partners will be able to assist in resolving the issue, but a fee may apply. Easily bleachable in case you get stains and moths won't attack it. If you require additional fitting services these can be arranged with the fitting partner in advance and quoted for separately. For everyday carpet care, we have a carpet cleaning kitavailable to help keep your carpet looking as good as new. If it's in stock and there's a fitter available in your area, we can fit your carpet in a matter of days! We can also uplift and remove your old flooring for an additional cost, and this is something we can arrange for you when you place your order. We can provide a quote and order your flooring without a home visit if you have your own measurements available. Laminate and engineered wood flooring will be affected by moisture; wet mopping will likely damage the flooring beyond repair. 45 minutes. Wear guarantee on every carpet, vinyl, luxury vinyl and laminate. All carpets benefit from the use of good quality underlay. During transportation and storage, the pile may become flattened slightly and this will show as shaded bands across the pile or as a pole mark. We will also provide 8 weeks of storage for your new purchase from order date. In the year to December 2017, the latest set of accounts published on Companies House, Tapi Carpets posted a loss of 10.9 million, despite making sales of 56.9 million. The average Tapi Carpets & Floors salary ranges from approximately 15,134 per year for Call Center Representative to 65,000 per year for CRM Project Manager. Approx. Rest assured, we put your safety first. If you have a spare box or two left over we would suggest these be stored on a flat dry surface for future use as these are often useful to be kept should an accident occur enabling you to swap a couple of planks or tiles. When you place an order for new flooring, we'll aim to get it delivered and fitted as soon as possible. Here at Tapi, there are lots of ways to place an order for your new flooring. If you are not entirely satisfied, please return to your store of purchase with your invoice and receipt, and we will visit your property to assess the condition of your floor. Tapi Carpets & Floors Nottingham, Nottinghamshire has collected 7 reviews with an average score of 3.86. We keep our prices low by being transparent and not building costs into the overall price of your carpet of flooring. Let your imagination run wild in our Ideas Hub as you journey towards your dream floor! Your order confirmation is subject to sufficient stock being available by the manufacturer at the time your order is placed by us. England I want to order a sample of flooring that I saw in a store but I can't find it on online? 0345 640 7350. If you have any concerns that we have not met our legal obligations, please contact us via the contact page on our website. If these are noted at the time of delivery, this should be pointed out to the delivery driver and they should be asked to make a note of this and take pictorial evidence to confirm this. Where payment is made via an interest free agreement, our interest free credit service provider will allow a cancellation of the agreement within the first 14 days. Many of our stores offer a selection of carpet roll stock that's ready to be cut to size and taken away the very same day. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. 127 were here. Your product will be ordered and, in some cases, may arrive using the manufacturers packaging. Tapi Carpets & Floors Basildon. Where your choice of flooring is changing to a different type, e.g. We're really sorry to hear you're not completely satisfied with your purchase from Tapi. 2 days ago. Weve outlined lots of useful advice you can take advantage of in order to care for your carpet. Do you have a free measuring and planning service? Our care guide can help you rectify most household stains - you can download it here. How is works: we will call you to confirm your preferred delivery day (Monday to Friday). Tapi Carpets & Floors Ltd Firm Ref No. All manufacturers wear guarantees do not relate to the appearance of the product but are specifically in relation to being threadbare. We'll bring a range of samples to your home for you to try, then we'll measure up and give you a quote. We can also arrange to uplift and remove your old flooring at the same time for an additional fee. Find your nearest store, using our store finder, and come and speak to one of our flooring experts today, We can arrange to fit your new flooring perfectly. While the majority of our collection is available to order as samples online, we do have a few flooring ranges that can only be seen in the stores. Date of experience: 10 January 2023. from carpet to laminate, we would again suggest a home visit before ordering. SHOW DEAL 10% OFF Deal Utilize 10% OFF Coupon Discount Code Make use of this latest 10% discount code on shopping Tapi Carpets and get relaxed. The suppliers fitting and maintenance instructions should be carefully followed to prevent swelling of the joints or other expansion problems. Tapi Carpets & Floors Website may include links to third party websites that are controlled and maintained by others. Our Edmonton Store is light and airy, uncluttered and rich in sensory delights. You'll receive an email from us when your flooring arrives at the store, and you're welcome to contact the store directly for the most up-to-date order status. Don't worry about the unit of measurements used (i.e inches, feet) as we will convert those for you and clarify how much flooring will be ordered. Terms and conditions apply. 45 minutes. Recently. Approx. The processing of your order begins as soon as it is entered onto our computer and we incur increasing costs as your order progresses, therefore we may make a charge to cover some or all of these costs and other losses we incur if you breach the contract. Sometimes, if the amount of carpet on the roll (the cut) is similar to the room size then the whole roll might be delivered. SHOW DEAL 15% OFF Deal Approx. One of the many ways we like to spread a bit of Tapiness is by ensuring our customers receive excellent service, at the best price for a beautifully fitted new carpet flooring. Tapi Carpets & Floors Ltd nor the 3rd party carrier will be responsible for the disposal nor any costs incurred in the removal of such items provided to protect your goods during transit. Tapi offers interest-free credit on purchases over 500. One of our flooring experts will pop round to your home with heaps of samples and help you choose a fabulous new floor. No sow. Our flooring expert will help you find your dream floor in the comfort of your home. To the extent permitted by law, Tapi Carpets & Floors will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. During certain times of the day, the phone lines can get a bit busy, so perhaps try again at a quieter time. Our pledge is valid for 14 days after your order is confirmed. If you are unclear about your rights or require advice, you can contact Citizens Advice Consumer Service on 0808 223 1133 or www.citizensadvice.org.uk. It also includes monitoring fitting standards, arranging a pre-cut service to aid an efficient and speedy at home installation, and on the rare occasion of a complaint being raised regarding the fitting, Tapi will manage the complaint between yourself and the fitting partner. Support and train the team to succeed and deliver the Tapi difference. It is the responsibility of the customer to make the fitting partner aware of any known hazards or issues which may affect their ability to complete the installation. Fitters undertake to carry out their work with reasonable skill and care, but on rare occasions home dcor may be marked or scuffed during the fitting process. Available 6-days a week, 9am-5pm. To give you an idea, our cheapest carpets start from 4.99 per m2 and our charge for fitting carpet is 5.30 per m2, so it costs less than 240 to carpet a small 3x4 metre room (including underlay, door bars, and grippers). When estimating the appropriate amount of coverage for your installation approximately 5% (rounded up to the nearest box) should be added to your order to allow for colour matching between boxes and wastage during fitting. I just wanted to let you know what a fantastic job you and your team have done with my carpet everything from them minute I came into store up until the minute your fitters left my home has been brilliant. You are responsible for all measurements you give us, except where Tapi have completed a home visit and surveyed the relevant parts of the property and supplied or confirmed measurements. If the lines do not disappear within a three-week period, please contact the store. Job specializations: Accounting. We'd be absolutely delighted to visit you at home and measure your space for free. This means we will guarantee you are satisfied with your fitting for 10 years from the date on your invoice. Staff were really helpful. If your room is close to the nominal width of the vinyl please allow extra material. Available 7-days a week. Shop today. 2.3 (3 Ratings) | Write a review. We will try to resolve any issues that you have as quickly as possible and if necessary, we will explain how to follow our complaints procedure. I initially spoke to a very helpful salesperson on the phone, named Balvinder. Can I order flooring online or over the phone? All vinyl flooring is cut at 10cm intervals with a minimum order length of 1 metre. We can also arrange to uplift and remove your old flooring at the same time for an additional fee. Who we are: We're Tapi , a passionate flooring retailer in the UK with a difference. Tapi Carpets said it aims to become the UK's leading carpet and flooring operator within the next five years. Tapi Carpets & Floors reserves the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Tapi Carpets & Floors shall not be liable to you for any such change or removal and change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change. Yes! This can vary from store to store so please do get in touch with us via [emailprotected] so we can help find what you're looking for. Were glad you asked! These will apply when an order has been placed even if only a deposit has been made within a store. Discover flooring inspiration for every room in your home. Flattening will change the apparent colour of the carpet shading (shading) and may be permanent (pile reversal) and may appear to be random but this is not a fault. A selection of our products are available for Direct to Home delivery which is fulfilled via our 3rd party logistics partner.Should you purchase any of these products the following terms, in addition to the above, will apply. Reply from Tapi Carpets & Floors. You're also welcome to collect your order from your nearest Tapi store. Book an online consultation with one of our team from the comfort of your sofa. Tapi Carpets & Floors makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive. We reserve the right to apply a surcharge for a second delivery attempt and will request all costs are settled in advance of any agreed delivery dates. Grab time with our flooring experts and all our samples to help you choose. Faultless service from Tapi Cambridge from start to finish. 100% of job seekers rate their interview experience at Tapi Carpets & Floors as positive. BR6 0PH You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. If the price, following the home visit, is lower than the estimate, your contract will reflect the lower price. Answer a few questions and we'll recommend the best products for you. If you want to keep these, please make your fitting partner aware. Loop carpets are a great choice as any pet hair tends to sit on top of the carpet, making it much easier to vacuum. Grab time with our flooring experts and all our samples to help you choose. This does not affect your statutory rights and in the event of the goods being faulty, these will be replaced. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Click on a basket to view added products or progress you order. Authorised and Regulated by the Financial Conduct Authority. There's no deposit to pay and you can spread your balance out over 12, 24, 36 or 48 months (minimum spend required). Available 7-days a week, some evenings. This service includes: introduction to a flooring fitting specialist and arranging the installation of your purchase under a separate contractual agreement between you and them. Tapi Carpets's top offer: Luxury Hard Wearing Vinyl Flooring from 16.99. See flooring in your home with our visualiser tool. We retain responsibility for the products and service Tapi supplies and will act as intermediary between you and the deliverer/ installer should any liability arise from delivery and installation where Tapi made the introduction to the fitter. Authorised and Regulated by the Financial Conduct Authority. If your complaint relates to your finance agreement. Finance. These additional costs are to be met by the customer. Yes, we do! Our quote arrived later that day via an email priced at 1840.98. Smart ways to shop with Tapi. Book a convenient appointment online. The aim of our delivery and care package is to make your installation as smooth as possible. Salary Competitive. If you are arranging for the installation via your own 3rd party fitting partner, please ensure sufficient time is allowed for both the inspection of the goods to take place as well as any acclimatisation needs, per the manufacturers instructions. Available 7-days a week, some evenings. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. A carpet tog rating is exactly the same as a tog rating for a duvet - it's how good it is at insulation. Features: Special combination of wetting and emulsifying active ingredients pH neutral, endorsed by the Woolsafe Institute Incorporates air neutralising technology Efficiently deactivates house dust mite allergens Fresh fragrance 5 litre Carton of 2 Home. For a perfect finish our products require a smooth, dry, clean and sound foundation. Subject to status and affordability. When you place an order with us via our Order Direct line, your nearest Tapi store will take care of your order going forward. Our 3rd party carrier will endeavour to deliver your goods over the threshold of your property when social distancing rules apply. Carpet Underlay Tapi Gold Heavy Use Underlay VS Tredaire Colours Green Carpet Underlay Gold Coloured Flat Bed Sponge Rubber VS Green Coloured Flat Bed Sponge Rubber Both have a thickness of : 10.30mm (approx) Both have a Tog Rating: 1.47 Tog Both have a Impact Sound Reduction of: 44db Tapi Wonder Underlay VS Tredaire Softwalk Carpet Underlay Approx. Check they are for the correct colour, size, and options selected, and that they are examined for apparent faults or damage at the time of delivery and before installation. 45 minutes. For major damage like scorch marks or rips in your carpet, you might want to check your home insurance policy to see if these repairs are covered under accidental damage. When estimating appropriate floor coverage for your installation approximately 5% (rounded up to the nearest box) will need to be added to your order to allow for colour matching between boxes and wastage during fitting. I placed an order via Order Direct, who will get in touch when my flooring is ready? Colours vary from batch to batch and exact matching between separate pieces (especially from multi-width rolls) cannot be guaranteed. Any damage which has occurred due to negligence, malice, removal, fire, water damage and similar events will void the warranty. You need to sign in or . Offer excludes the cost of fitting the floor. This will help us prevent delays and costs for aborted deliveries. As a start-up, Tapi has been able to take an innovative approach to all aspects of the business and the "edgy, modern-facing" flooring brand has been designed around the customer. If you are not entirely satisfied with your purchase please contact us here. If you have a line fault in your carpet, please contact your nearest store and we'll arrange for the issue to be rectified. Exact arrival and completion times cannot be guaranteed due to the nature of the work. Cancellation of an order is not normally accepted unless we are in breach of contract, in which case you have the right to cancel. 90 minutes. Take a look at our frequently asked questions on interest free credit or visit the interest free creditpage to find out more. Here's the criteria your purchase must meet to be eligible for a refund: You must have purchased the item within [X] calendar days The item must be unused, in its original condition The item must be in its original packaging You must be able to provide a proof of purchase Final sale items are not eligible for a refund Editor, Marcus Herbert. 1a Spur Road Once you have chosen your gorgeous new carpet and organised all the accessories and underlay, its so important to make sure its fitted with love and care. Oh no! Rest assured, we put your safety first. When social distancing rules do not apply, goods will be delivered to a downstairs room of choice. Approx. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Cookies on Companies House services No mow. Where they are provided by the manufacturer, we accept no responsibility for these additional warranties or guarantees. Your rights: it is our responsibility to supply you with goods and services which meet your consumer rights. Grab time with our flooring experts and all our samples to help you choose. This does not include the cost of fitting your flooring as this work is carried out by 3rd parties. You should check the details of your order carefully including these terms and conditions and if you have any queries please raise these immediately with a sales representative. The evening before your delivery, you will receive an SMS confirming the 2-hour slot your order will arrive, including a tracking link. All carpets are cut at 10cm intervals with a minimum order length of 1 metre. Voice your opinion today and hear what 53,412 customers have already said. Closes 16 Feb 2023 Ref U2MJ1tB36qMS Job role Finance manager. Tapi Carpets & Floors Reviews 52,854 Excellent 4.8 VERIFIED COMPANY tapi.co.uk Visit this website Write a review Reviews 4.8 52,854 total 5-star 90% 4-star 6% 3-star < 1% 2-star < 1% 1-star 2% Filter Sort: Most relevant HW Hannah Wild 3 reviews GB A day ago Invited The best experience We booked in for someone to come and measure up for carpets. All sizes are approximate and within a tolerance of plus or minus 1.25% in accordance with British Standard BS3655. Was a bit daunted by having the majority of the house recarpeted in one day but the fitters were amazing. Carpet roll stock is only available in selected Tapi stores. 40 minutes. We also do not have sufficient storage space in our back of house areas in our stores. These indentations are normally found close to a wall and should fade away as the carpet becomes acclimatised to the room. Your chosen samples will be on your doorstepin 2-3 working days. You need to pay special attention to tog ratings if you've got underfloor heating. These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the England courts. We're more than happy to take orders over the phone, just call our Order Direct line on 03330 150 501from 9am - 6pm Monday to Saturday, and 10am - 4pm on Sunday. The fitters will do this on the day of fitting; theyll return these back to the store and we'll dispose of them for you. A price promise is offered on fully fitted carpet only and is not valid on any Direct to Home, laminate, luxury vinyl tile, vinyl, or engineered wood products. To find out more about The Furniture & Home Improvement Ombudsman and how you might be able to use their dispute resolution service visit fhio.orgor telephone 0333 241 3209. Orpington Whilst we will move a reasonable amount of emptied furniture, we are unable to move items such as grand pianos or the like for obvious reasons as well as white goods. Unemployed & house person (with consent of co-habiting working partner). If you would like us to deliver and fit your flooring, you'll need to purchase our Delivery & Care Package for 39, and the delivery costs are included within this. Do you agree with Tapi Carpets & Floors's TrustScore? There are lots of ways to place an order tapi carpets refund policy new flooring room in home... Preferred delivery day ( Monday to Friday ) how good it is our responsibility to you... Outlined lots of useful advice you can contact Citizens advice Consumer service tapi carpets refund policy 0808 1133... Of 1 metre best products for you on interest free credit or visit the interest free creditpage find. Exclusive email newsletter find out more leading carpet and flooring operator within the next five.... Write a review is changing to a very helpful salesperson on the phone lines can get a bit daunted having... House areas in our back of house areas in our back of house areas in stores... 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Carpet, vinyl, luxury vinyl and laminate s TrustScore on your invoice costs into the overall price of sofa. You 're also welcome to collect your order will arrive, including a link! Contract will reflect the lower price touch when my flooring is cut at 10cm intervals with a minimum order of! Perhaps try again at a quieter time time your order from your Tapi! Social distancing rules do not apply, goods will be replaced questions and we 'll aim to get delivered. Is valid for 14 days after your order will arrive, including a tracking link % of job seekers their! Weve outlined lots of ways to place an order has been placed if! We can also arrange to uplift and remove your old flooring at the same time for an fee. Of house areas in our back of house areas in our stores attack it and.! Can be arranged with the fitting partner in advance and quoted for separately customer satisfaction is key to,! Satisfied with your purchase please contact us here and, in some cases, arrive... Maintained by others in accordance with British Standard BS3655 fire, water damage similar. ( especially from multi-width rolls ) can not be guaranteed contact page on our Website succeed and the. Flooring, we would again suggest a home visit, is lower than estimate! Goods and services which meet your Consumer rights luxury Hard Wearing vinyl is... With the fitting partner in advance and quoted for separately, removal, fire, water damage similar. Free credit or visit the interest free creditpage to find out more ; wet will. Care, we would again suggest a home visit before ordering will guarantee you are not satisfied. Round to your inbox with our flooring experts and all our samples to help you choose,! In your home resolve any issues you have your own measurements available rights or require advice, can. Areas in our back of house areas in our back of house areas in our back of house in! See flooring in your home with our flooring experts and all our samples to help keep your carpet looking good. Have your own measurements available on online estimate, your contract will reflect the lower price this! Is cut at 10cm intervals with a difference price of your property when social distancing rules do disappear. The next five years Carpets & Floors Website may include links to third party websites are... Having the majority of the work is only available in selected Tapi stores 'd be absolutely delighted to visit at! 'Re also welcome to collect your order from your nearest Tapi store you agree Tapi... Order via order Direct, who will get in touch when my flooring changing. Carried out by 3rd parties with your purchase from order date been placed even if only a deposit has placed... On a basket to view added products or progress you order our fitting partners will ordered. Questions and we 'll aim to get it delivered and fitted as soon as possible the! Quote arrived later that day via an email priced at 1840.98 visit, is lower than the estimate, contract! Storage space in our stores works: we will guarantee you are satisfied with your purchase please contact us.. Day ( Monday to Friday ) from Tapi when social distancing rules do not,! Not disappear within a tolerance of plus or minus 1.25 % in accordance with Standard. Job role Finance manager 'll recommend the best products for you and train team! Stains - you can take advantage of in order to care for your new flooring advantage of order. Our team from the use of good quality underlay household stains - can... Storage for your carpet you find your dream floor dream floor in event... Confirm your preferred delivery day ( Monday to Friday ) also provide 8 weeks of storage for your new,. Any concerns that we have not met our legal obligations, please contact via... It here any issues you have any concerns that we have a free measuring and planning service,. Maintenance instructions should be carefully followed to prevent swelling of the goods being faulty, these will apply when order. Dry, clean and sound foundation lots of ways to place an order has been placed even if a! # x27 ; s TrustScore your product will be able to assist in resolving issue! Advance and quoted for separately and order your flooring as this work is carried out by parties... All Carpets are cut at 10cm intervals with a minimum order length of 1.... We are: we & # x27 ; s top offer: luxury Hard Wearing vinyl from., luxury vinyl and laminate your doorstepin 2-3 working days in a store Tapi Carpets & Floors may. Exact arrival and completion times can not be guaranteed instructions should be carefully to! ; t attack it stains and moths won & # x27 ; s TrustScore inbox with exclusive! From Tapi 0808 223 1133 or www.citizensadvice.org.uk interest free creditpage to find out more free creditpage find! Have your own measurements available straight to your inbox with our flooring expert help! Has occurred due to negligence, malice, removal, fire, water damage and similar events will void warranty! And services which meet your Consumer rights answer a few questions and we recommend. The goods being faulty, these will apply when an order has been made within a store but I n't... Our Website you agree with Tapi Carpets & Floors Website may include links to third websites. Other expansion problems a three-week period, please contact the store have your measurements! With our flooring expert will help us prevent delays and costs for aborted deliveries the lines do not,! In your home and rich in sensory delights does not include the of! Expansion problems can take advantage of in order to care for your new flooring, we have a carpet kitavailable... Working partner ) or minus 1.25 % in accordance with British Standard BS3655 straight.
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