Freezer and Refrigerator quit keeping product cold. I remember when American made fridges lasted for many decade, and are still running today. No one else will touch it either. Compressor died this weekend. I didn't spend Kenmore Elite money to get an LG but that's a different story. There is a class action lawsuit inquiry that everyone needs to sign up for. Purchased 5/10/13, and we have had to go purchase another refrigerator. I am suing in Small CLaims because the new compressor, by court order, is supposed to be free. Since, it's not an Elite Sears will not cover repair. Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. Good Lord, people RUN! I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. Your user manual will detail any adjustments you can make safely and without voiding your warranty, but if in doubt, consult a specialist. Herlinda Renee Dominguez Garza. Purchased a Kenmore Elite (LG) in 2014. Model number 795.72053.118. Wth I purchased a Kenmore elite for 2800 on sale from 4300. This refrigerator is 3 yrs old. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. Wow, I am distraught. What has happened to Sears quality and customer service??? Attach a hose to a vacuum cleaner or take a refrigerator condenser brush and clean the coils. It must be securely fastened and smooth all around the edge of the door and frame. He said that's just the way they sound. Appointment canceled due to no serviceman available in the local area. The refrigerator just made 3 years old and has conked out. Put back the filter dryer, too. Tried to cut back. If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? Have to yell over them as they 'read their standard verbiage response' to say. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. this refrigerator is less than 5 years of purchase. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. This is because the refrigerator wont maintain a cool temperature if it is low on refrigerant. Unbelievable. Bought Kenmore (so called Elite) fridge in 2016 over $3K from Sears and the compressor failed in early in late 2018. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. That is the year. I was told the condenser was no good an that they have been having problems with this. We were concerned and called a repairman out. * Indicates required field. Compressor never begin cooling or freezing. I should not have to pay to fix something you should have recalled Sears! Beyond disappointed Im angry. Charles Howard. Anyone else having an issue after compressor is replaced? We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. I called Sears Service Saturday and was advised they would send a tech on 8/24. I dont want to pay another $99 if the refrigerator is gonna cost $600 plus to repair. April 7, 2003. I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. Could you please share the instructions on how to put a claim to get the money back? They ultimately said there is no technician in my area that is available. I would like my money back for this refrigerator as well. Do these big companies even care? Wow. The ice maker stopped working, froze up. Have been having issues with the freezer not keeping things frozen. Where is our government officials help in this matter? I was told there is a new condenser for this but unfortunately only good for about 8 months. It's a LEMON! We purchase the Kenmore elite 7 years ago from Sears for around $2,500. For a new refrigerator every year, someone has to take responsibility!!!!! . How annoying for a $3000 refrigerator! Had to buy another Refrigerator. Light bulbs filled with smoke and fixture is burnt in color! Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. I was in tears. This is disgraceful and we will never purchase anything from Sears again. They apparently just settled a lawsuit just like this one and STILL DOING THIS TO PEOPLE!? We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! At the same time start looking for a new fridge. open the freezer and fridge to nothing being cold at all. Purchased a Kenmore Elite, model 79574023412 in 2016. They sent three repairman to fix it. On Sunday 7/3/2016, the inside top bulbs failed too turn off for an undetermined amount of time which resulted in a melted housing, charred sockets, rise in temp and loss of contents. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. Hello people from the USA! It will not hold a charge of freon. Appliance tech informed me of LG's numerous law suits. I'm furious now. My Kenmore refrigerator is about 15 years old and has never given me any trouble. Bought a Kenmore Elite Refrigerator 795-74033.411 approx. Kenmore Elite Model 795.73157.610 manufactured in 2016 and in house I purchased in 2019. We did that, thinking that since it was a known issue with the LG compressors, and certainly they would not replace a bad compressor with a new version of another bad compressor. Where is the circuit board? If you dont find continuity, replace the fan or just the motor. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. I have read so many with the same experience! So disappointed in this product! I bought a Kenmore elite model number 253.44743110 from sears. Refrigerators should last more then 2 yrs. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. How ever it is now useless. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. Manufacture date 2016.08 Purchase this refrigerator freezer from Home Depot approximately three years ago. To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". You can also use this opportunity to clean the compressor itself and the fan with the motor. It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. LG model LFX29927ST. Compressor failed in Aug 2019. Wanted refund first day ,Frank's Appliance persuaded me to keep it . I bought all new kitchen appliances from Sears for my new house. I have an LG MODEL # LFXS30796S purchased in Jan 2019. Serice call total of $514. Customer service is just a bunch of dopes and you never get anywhere. I have been calling every week trying to schedule a Technician to check it out. Just a month ago it stopped working. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. , then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! This appliance was manufactured by LG. The guy said he would get a hold of Supervisor. We bought our refrigerator (Kenmore) sometime in 2018/2019 after only having it for a year we needed a repair. Here for almost 3 hours, on his phone for 3/4 of the time. You are responsible for the . 795.73157.610 Started smoking now not working! This reduces the chances of dust and dirt adhering to the coils quickly and impeding the smooth running of the compressor and fan. Manage Settings Spoke with repair technician who informed me that unit was actually an LG unit. I still have no refrigerator. I have a Kenmore Elite Refrigerator model# 25344733102. It is unacceptable to have a major appliance fail in 30 months use; and to have service delays. You may want to add a little extra of the refrigerant. Model # 795.79044.310. Bought defective refrigerator, not right since it arrived. I bought a Kenmore Elite in May 2014. Purchased fridge from Sears in Apr 2012 for $2549.99. Paid $89 for service charge. They won't even provide me with a new compressor.They won't help period. 795.71052.014 Kenmore Refrigerator compressor failed again - Elite Warranty Coverage. The ice maker gets its water from the houses main supply line, and a blockage in the valve that lets the water into the fridge could be the reason for your machines failure to manufacture ice. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. Waited 3 months for 2 repair appointments - sears will not cover the defective compressors because they only have 1 year warranty. I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. It is very quiet except for the rare time when you hear the ice dropping into the ice container. When I called Sears, they were not the least bit helpful. Patty Kinkead. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. ("795" = made by LG.) I purchased a 3 door kenmore with filtered water through the door. First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) Monday, Nov 28th called several repair men and then found out the model was actually an LG "by Kenmore". is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. Lifetime W10613606 Refrigerator Compressor Start Relay and Capacitor by Seentech Compatible with Whirlpool, Kenmore, Frid-ges. If the condenser fan runs, then your compressor should be getting power because the compressor shares a circuit with the condenser fan motor on most refrigerators. The parts are still on back order and now the freezer quit. However in less than two years the compressor died on our new expensive Kenmore elite. My husband and I bought our Sears Kenmore Elite in October of 2015. Continue with Recommended Cookies, Home - How To/Solutions - Kenmore Refrigerator Compressor [Problems Solved]. I ordered a compressor went back out recover the refrigerant replaced filter dryer Brazed in a the new compressor. I still have the paper affixed to the inside of the fridge. Have there been any class actions against Kenmore? confirmed the compressor has to be replaced. We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! Bought refrigerator in 20l8 compressor just went out 2022. You can also check the start capacitor as it helps the compressor to operate well along with the start relay. They should not continue to sell this junk. Emergency electricity shut off, food spoiled. I have a kenmore elite I purchased in 2006 3 door. I told them I have an email where the technician itemized everything and the compressor is no good. Place the second probe on the pins by the side of the compressor. Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. He used to work for LG and he refuses to see their clients as they never pay. Hanora Fisher. A malfunctioning fridge is the most frustrating thing ever. Bought my Kenmore Elite May 2019. I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Yes, were another Kenmore Elite refrigerator buyer that got robbed by Sears and LG. COMPRESSOR wnt out 10 weeks ago. i purchased a LG double door refrigerator at Home Depot. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. I paid $3500 for this refrigerator. In addition to a small freezer we had to go out last night to purchase a small refrigerator. We had to pay $630 for the labor to have it replaced. Having to pay for the tech to install the new compressor based on their warranties. Compressor start relay kit is an original equipment manufacturer (OEM) part that fits some Kenmore, Frigidaire, Electrolux, Crosley, Gibson and White-Westinghouse refrigerators. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. Technician did not show, his reason was he was overbooked, he was tired and it was too late. How can I get in on this lawsuit. By the time you buy/hire the appropriate equipment it may be the same as paying for a professional to do it. Therefore, check them to determine if they are off. This s my first and last Kenmore/LG product. They don't. It started making noises off and on, getting more frequent. Repair finally came. It took them two weeks to diagnose and send parts to install new condenser and compressor, and then they failed to show up for my appointment and gave me a new appointment 10 days later!! I was informed by the technician I had an LG and not a Whirlpool. Another year later and we are having the same issue. Repair was 1500.00 and it worked for about 2 weeks. The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. Question is how long will it last before it fails again. $1200.00 was original estimate. Please let us know how to proceed based on your experience? After 30 seconds it should go to 200VAC. Manufacturer Part Number 5304491941. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. We have had this unit for just under 2 years. We went on vacation and came back only to have to through out all our food. How to Replace a Kenmore Refrigerator Compressor Step 1: Prepare Step 2: Uninstall the Old Compressor Step 3: Install the New Compressor Step 4: Clean the Compressor Step 5: Add Refrigerant Step 6: Finish Up Kenmore Refrigerator Compressor Buzzing - What to Do Kenmore Refrigerator Compressor Not Running - How to Fix 1. How can I get redress? I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. We have been living with no refrigerator for one month. I called Sears and they said they have to fix everything it could be before they would replace compressor!! Check inside the fridge to ensure that the crisper drawers and shelves are properly positioned and are not protruding and preventing the door from closing. His bill was $390 parts and labor. Purchased my LG 3 door refrigerator 11/2016. I purchased a Kenmore Elite refrigerator from Sears on July 2016 for $2300 (Model 795.74023.411). If they are dirty, the compressor would become too hot and may stop running completely over time. no repairman will touch this refrigerator because it is junk. I own a Kenmore Refrigerator Model Number 10651763510, Serial Number HR662609457, bought in March 10, 2017. Farouq Saifi. We paid $256 to cover service call and 50% of the expected labor. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. So if the board does not get the correct results, it may not power the compressor. The product stopped cooling on April 9, 2020. If you are thinking of buying a new fridge, beware of these models for sure. My 3 year old frig stopped cooling 4 months after my extended warranty was up and a tech told me all was well with it. This one will cost about $1600 to replace the compressor. What recall? This makes it he second one I have bought in the past 10 years. What a joke. When you call Sears they just put you on hold. Sears Kenmore model # 795.72493.611. Please advise me on next steps. * Rental reimbursement if repair of your covered (April 29, 2022), The one and only Sears repair tech within this metro area came and diagnosed a compressor failure. I just want my ice maker fixed and tired of mopping water that leaks through the dispenser, that is going to ruin my new floors. Supposed had a ten year warranty. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. Needless to say all the food was lost. Purchased a Kenmore model 795.7305 (3-door, stainless steel) in February 2017. The same is true if the thermostat is set incorrectly. Compressor Died after 5 years of use. Thread starter Robert Gil; Start date May 16, 2020; R. . But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. I had to actually take a picture of my inside label of frig with the warranty book next to it! To the group of investors who bought out Sears, you can stick this brand up your giggy! If you need more refrigerant gas for whatever reason, where I am you can't even buy refrigerant gas without a license. It had stopped cooling. 412. quit working in July 2019. I still refused to pay it because I told him the compressor should be free. Sears Kemore Elite refrigerator w/LG compressor - 79574025410. The fridge stinks and we have lost over $1000 of food. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. Still having problems best to contact an appliance repair technician to help resolve. same problem. Replaced FF evaporated. Because sears left Canada I had to pay for repairs. Zurn Plumbing . Jun 10, 2021 by Kenmore Fridge is Not Cooling. My complaints is the same as the rest 2 weeks for a repair, then. TODAY'S BEST OFFER Bestseller No. I am in if there is a class action suit. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. It is less than 5 years old. $85.00 service call, it will end up costing me close to $800.00 dollars once parts are received and unit is repaired. Purchased a Kenmore (LG) 4 door refrigerator model 795.72493.611, November 23, 2016. Im all for legal action against them both. Depending on your location you may need to use a licensed repairer to do the work, due to the environmental regulations regarding the handling of refrigerant gases. The tech said compressor is bad. Cleaning your compressor coils will often remedy this problem quickly. Common reasons for the Kenmore refrigerator not cooling, its not plugged in properly, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is unclean or broken.
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