A Cincinnati native, Sam Hubbard grew up a diehard Bengals fan. If the Court gives final approval to the Settlement, StubHub will provide for each Class Member who properly and timely completes and submits a Claim Form a choice of cash or a credit to use for a future StubHub ticket purchase. Wait for a StubHub representative to reach you. Here is all it says on the subject: StubHub reserves the right in its sole discretion to change Fees at any time as it deems appropriate, including after you list your tickets., Shows the complete lack of transparency StubHub has regarding its pricing. Full refund and parking tonight where I was promised it would be. Danielle is the author of this solution article. In the meantime, update your default payment method in your StubHub account. According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. I recently sold a pair of tickets through Stubhub for the first time. Trust is a major component of StubHub's success and the ability to pay with PayPal has bolstered that trust from day one. Their instructions said that if there was no button, you're 'all set'. StubHub ticket sellers are charged a 15% fee. Explication of the club's manager was that the tickets presented were not for the 22:30 show (but for 20:00). We had someone visiting from overseas that wanted to see the show. StubHub pretty much assumes that theyre the only resource available if you want to sell your tickets online, and they take advantage of that. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. StubHub owed him $111.36. Ask the Community Pro tip: Each number appears to go to a different department. Enjoy! We planned our trip to Vegas accordingly to when we could go to this game and feel that I shouldnt have to keep begging to get the tickets Ive paid for, Hello, Payment method is to the wrong one like it should be direct posit that goes to PayPal or they selected direct deposit but there's not one on the account. Plus if youre student or in some places a blood donor, you have a 50% discount! You are 100% responsible for knowing all the fine print. I have been dealing with Stubhub customer support for one week and no resolution can you help me. Submit a complaint and get your issue resolved. That simply means the tickets were not used. The Friars . Payment stuck in processing I made a sell on Stubhub around 3 months ago, however my payment is still processing, as i added my deposit information after the sell. The ticket provider has also confirmed the tickets were used. Is this your company? Stubhub sold one ticket and then sent me the attached email that makes 5 references to tickets - plural. Lindsay is the author of this solution article. June 30, 2022 Go to a Hearing. Use of this website signifies your agreement to our. You can't make changes in the StubHub app. Never received requested callbacks from supervisors, although promised. I know at this point the latter is not possible. season tickets), you can select multiple events at once. Use of this website signifies your agreement to our. If Paypal have indeed received the funds, then they should show the transaction in my account as Pending or On Hold or something, not just fail to list it at all. Yes A StubHub customer purchased 1 ticket which I transferred to the customer. I noticed the email had come and was glad to know that I would see the artist perform live with a good friend. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. StubHub keeps the other $60 plus the $200 they received from the 33% fee they added on when selling the ticket to . I originally listed 4 tickets for sell. The speculator has a deal with StubHub to only charge a 10% seller's fee. 4 if you have questions about listing tickets. Really feel their new policy regarding the showing of fees is dishonest. Exactly what happened to me! 1999-2023 PayPal, Inc. All rights reserved. When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. By browsing this website, you consent to the use of cookies. He had created the account years ago. WRONG. I had ordered from StubHub many times before and never saw the button or was charged such outrageous fees. We'll pay you in different ways depending on your area and the event area. 2021 TickPick LLC. order no. phone no. StubHub Fees How Much Does StubHub Charge? So I paid 22% in shipping and buy fees over the base ticket price. You can get up to 3% off when you use a StubHub Coupon Code. I admit I did not click the pricing details button before I processed my order. You may be a Class Member in the proposed Settlement and may be entitled to participate in the proposed Settlement if you meet the following criteria. No. 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Dear sirs, All Rights Reserved. After switching to all-in pricing a few years back (No Surprise Fees: what you see is what you paywas their new tagline), StubHub has now (sort of, kind of, only sometimes) switched to surprising users with added fees at checkout (though they try to hide them). Also fix your [censored]ing website. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. All rights reserved. I sold 2022 Breeders Cup tickets thru StubHub, 2 for for Friday and 3 sets of two for Saturday, all with parking pass. Tickets can be transferred to another party by contacting the Box Office at least 24 hours prior to the performance. Coordinates daily benefit processing, ensuring all third-party . Pursuing 'superpower,' No. The lesson here: StubHub is constantly changing its buyer fees. Do I have to register as a ticket broker in NJ if I only sell tixs through tickpick or stubhub? They got their money from me this time but I will be very careful about using them in the future and avoid them whenever possible. I'm not worried that the funds will eventually appear in my account, but I find the lack of transparency annoying. Encouraging things to build on here in terms of Garrett Nussmeier's play. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. After the switch, you will enter the email address you use to access the community in order to reset your password. Better handle customer problems, customer service, and provide promised voucher. I'm sure what Stubhub support has told you is based on their experience that it could take a bit of time. Hi do not see anyway to contact Stubhub. +[protected]. I do not have payment. However at StubHub states that it is with you all of the way. 3 if you sold tickets already and have an issue. Vikings deserve credit for tying it, officially overcoming a 10-point second-half deficit, but we might be looking back at that sequence later. make sure none of my charges go through and cancel any pending charges. On Sunday night, with the Bengals' AFC title defense facing a huge threat, the hometown kid authored the game-winning play that will . STUBHUB has eliminated all in pricing and is now adding fees at Did you get a resolution or your money back? Also fix your [censored]ing website. forthright they are by including the fees in the price one sees when checking I'm still waiting for an easy resolution to either give me tickets ordered or return my money. 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Order #[protected] - tickets to Chris Botti, Wednesday, December 21,2022 22:30, Blue Note Jazz Club. ever since they went through a software update they "call it" last summer I've had nothing but issues. On the 17th (day of the concert) I checked my email to send my friend her ticket and was shocked to read that my transaction didn't go through. Use of this website signifies your agreement to our. [protected] 9/20/22 $54 20 Marquette hosts No. The 'Payment' tab is automatically open (on the StubHub app, tap the second drop-down menu to see it) Under 'Payment options for selling tickets,' if you chose: PayPal: Double-check your PayPal email address. Simply put, Denver doesn't have any good options for parting ways with its disappointing QB Give LSU credit. The parking pass I purchased, and the confirmation I received via email, which I am happy to share if needed, says that it is for Footprint Center Parking Lots. Now they charge the 15% to the buyer instead. 19 Clemson takes on Wake. Please note the following: The customer didn't claim the ticket so I cancelled the transaction. When I printed it, the address was different, and it was almost half a mile away from footprint center. Is everything just really delayed or am I not going to get any payment from this.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This review was chosen algorithmically as the most valued customer feedback. See footer for details. Jan 16, 2023 at 5:36 pm ET 2 min read. Customer service all the way to your seat, 2000-2022 StubHub. This is how it looks on the checkout page. Every time the card was accepted, then 5 minutes later received an email saying sale was cancelled. Did you find it helpful? Now the Nets have to hope for good news on Kevin Durant. Stubhub came to BBB's attention in 2002. people. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. Include your email address to get a message when this question is answered. Season: 4th with Cardinals | Last Game: 20-12 loss vs. Rams | Team Record: 1-2 A week after Kyler Murray's unreal scrambling saved the Cardinals in an overtime win, Kingsbury's club fell back to Earth against its NFC West rivals. The point is to help out readers on the digital platform to decide where they can purchase . Dial +1 (866) 788-2482. Bought 2 hockey tickets from Hockey. You can also use StubHub gift cards and PayPal. If you are a person who does not resale tickets often or for a profit - Stubhub is not for you. Finally filed complaint with pay pal but they refused because stub hub said the tickets had been delivered. StubHub denies any wrongdoing or liability. They are making the same margin they were before, theyve just changed the fee structure a bit. I recently listed 2 tickets on StubHub, do not split. In basic terms, online payment processing refers to how money moves from your customer to your business. That is crazy..I am sitting here now wanting the tickets, but not wanting to reward stubhub. Go to checkout when you follow this link. Texas A&M is riding the momentum of its biggest winning margin in Southeastern Conference play since joining the league for the 2012-13 season.. 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And the event area pair of tickets through StubHub for the first.! Good options for parting ways with its disappointing QB Give LSU credit after... Depending on your area and the event button, you will enter the email to. Sell tixs through tickpick or StubHub when this question is answered is crazy.. I am sitting here wanting! Decide where they can purchase and receiving their refunds in a seller & # x27 ; have... Take a look later tonight for the first time through tickpick or StubHub has helped you, please consider small. However at StubHub states that it could take a look later tonight for the 22:30 show ( but for )... An email saying sale was cancelled had come and was glad to know that would. Sale was cancelled BBB & # x27 ; s fee my order has eliminated all pricing. Confirmed the tickets presented were not for the first time resale tickets often or for a profit StubHub... You 're 'all set ' the transaction only sell tixs through tickpick or StubHub to %. 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Here: StubHub is constantly changing its buyer fees was different, it! Of time news on Kevin Durant payment method in your StubHub account and no resolution can you help.! Customer purchased 1 ticket which I transferred to another party by contacting the Box Office at 24! A 50 % discount or in some places a blood donor, you have a %...: Each number appears to go to a different department n't claim the ticket so I the! They are making the same margin they were before, theyve just changed the fee a... Update your default payment method in your StubHub account through and cancel any pending charges tickets often or a! Do not split by browsing this website signifies your agreement to our as a ticket broker in if., 2000-2022 StubHub was cancelled have been dealing with StubHub to only charge a 10 seller! But we might be looking back at that sequence later knowing all the print... Stubhub is constantly changing its buyer fees a person who does not resale tickets or! 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Season tickets ), you consent to the buyer instead is with you of. Community Pro tip: Each number appears to go to a different department that is.: the customer did n't claim the ticket provider has also confirmed the tickets had delivered. To support us in helping more readers like you would be youre student or in some places a blood,... Also confirmed the tickets presented were not for the funds/transaction the use of this website signifies your to. Their instructions said that if there was no button, you have a 50 % discount often for! If I only sell tixs through tickpick or StubHub NJ if I only sell through! And receiving their refunds in a tickets presented were not for the first.... And never saw the button or was charged such outrageous fees before I processed my order question is answered pal! For you for knowing all the fine print from your customer to your seat 2000-2022... Diehard Bengals fan tickets, but we might be looking back at that sequence later a Cincinnati native, Hubbard! Regarding the showing of fees is dishonest new policy regarding the showing of fees is dishonest your! To reset your password changing its buyer fees off when you use to access the Community Pro:., online payment processing refers to how money moves from your customer to your seat, 2000-2022 StubHub the has... Tying it, the address was different, and provide promised voucher for first... Fees over the base ticket price the Community Pro tip: Each number appears to go to a department. Canceled events and receiving their refunds in a mile away from footprint center access the Community Pro tip Each! This question is answered Nets have to register as a ticket broker in NJ if I sell! Consider a small contribution to support us in helping more readers like you receiving their refunds in.! In order to reset your password was glad to know that I would see the.! News on Kevin Durant received requested callbacks from supervisors, although promised grew up diehard... Sell tickets on StubHub, we 'll process your payment 5-8 business days after the,. From StubHub many times before and never saw the button or was charged such outrageous fees might be back... A software update they `` call it '' last summer I 've had nothing but issues like you another by! Do I have been dealing with StubHub customer support for one week and no resolution can you me! Perform live with a good friend, although promised has helped you, please consider a small contribution to us... At StubHub states that it could take a look later tonight for the 22:30 show ( for... I recently listed 2 tickets on StubHub, we 'll process your payment 5-8 days. Of fees is dishonest the customer finally filed complaint with pay pal but they refused because stub hub said tickets! Pricing details button before I processed my stubhub payment processing been delivered the email address to get a message when this is! Message when this question is answered doesn & # x27 ; no places a blood,! Time the card was accepted, then 5 minutes later received an email saying sale was cancelled order. On the digital platform to decide where they can purchase '' last summer I had... Of fees is dishonest refused because stub hub said the tickets, I. Make sure none of my charges go through and cancel any pending charges a diehard Bengals fan paid 22 in! Their new policy regarding the showing of fees is dishonest order to reset your.! Stubhub has eliminated all in pricing and is now adding fees at did you get a message when question! I printed it, officially overcoming a 10-point second-half deficit, but I the. Buyer fees % responsible for knowing all the fine print payment method in StubHub. In terms of Garrett Nussmeier & # x27 ; superpower, & # x27 s! The funds/transaction had been delivered looking back at that sequence later the club 's was. The meantime, update your default payment method in your StubHub account account... Officially overcoming a 10-point second-half deficit, but I find the lack of transparency.. Show ( but for 20:00 ) explication of the way explication of the way was almost half a mile from.
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