Monthly incentives after training vary and are based on restaurant profitability Did you work for _____ at this previous job? I applied online. Example: I am passionate about customer service and would love to work at Raising Canes because of how much I enjoy interacting with customers. This has allowed me to delegate tasks to other employees so I can focus on larger projects.. 1st Interview questions with the "Recruiter"- Most jobs in retail will require you to work on your feet for long periods of time. The interview process was quick compared to other organizations but still thorough. The recruiters at Raising Cane's are top notch. Relatively brief, they asked me about my past experiences and told me about the nature of the job and the companys policies. I interviewed at Raising Cane's. They asked me various questions about management. I tried my best to remain professional when interacting with them but eventually had to speak up about their behavior. Raising Canes is that good. Example: Ive never worked in a fast-food establishment before, but I did work at a family-style restaurant where we had to cook many meals at once. Example: I was promoted to a management position at my last job, where I worked as a server for two years before being promoted to team leader. I understand the training is extensive but to make me drive an hour out for a 10 min interview is rude. In one instance, I noticed that a coworker was having trouble with a customer order. I wished the recruiter would have been upfront about the position. Tell us about a time when you had to think on your feet to resolve an issue or solve a problem. They want someone who can work a full-time schedule and be on time. A fast food chain is bringing corporate employees to work in its restaurants. I interviewed at Raising Cane's (Tyler, TX) in Sep 2022. WHEN I OPENED THE FIRST LOCATION OF RAISING CANES, I have over a decade of management experience in the restaurant industry and I was immediately dismissed when I told them I was taking classes. Their philosophy to do one thing better than anyone else. I also ate at one in Louisiana in which the manager as well as employees were playing more on cell phones then working. Say you love the product and the service you get at Canes and would be happy to represent them. The fast-growing Baton Rouge, La.-based chicken finger chain Monday announced an upgraded managing partner program, called a Restaurant Partner Program, that is designed to keep its top managers in place for years. I have not been a line level supervisor in almost twenty years. In your answer, demonstrate how you would respond to a rude or impatient customer while maintaining your composure and providing excellent customer service. The second session was about how the process works and we went deeper into what role I played in my last job. He emailed me the next day with less than a two hour notice to the interview time. Four months later I receive an email and a call, from a recruiter, asking for an interview. If so, explain which responsibilities you were given. Job Title . !Get this! Free interview details posted anonymously by Raising Cane's interview candidates. Free interview details posted anonymously by Raising Cane's interview candidates. When preparing for this interview question, make sure to highlight some of the aspects of Raising Canes that attracted you to apply in the first place. Where do you see your career 3-to-5 years from now? What was your last salary? I met with a general manager and area director in southern California. The first restaurant opened in 1996. Raising Canes is a fast-paced environment, and the interviewer wants to make sure youre physically capable of handling the demands of the job. I would never work for a place that shows how little they care about possible future employees. If they have, you can ask them what their favorite part of the job was and if there are any similarities between that job and this one. While it wasnt quite the same as working on an assembly line, I did learn valuable customer service skills that helped me develop my communication abilities.. When I interviewed I was battle COVID and even with no voice it was one of the best interview I ever had. They want to know how you would handle a situation that could potentially turn negative and affect the companys reputation. This question is a great way to assess how you work with others and what your priorities are. Restaurant Marketing is the implementation of the Raising Cane's brand and Marketing Strategy. At my last job, we all wanted to provide excellent customer service, so I think I would fit right in here.. The hiring manager will want to know that you understand the importance of these values and can contribute to them in your role as a team member. That process really wasted my time. State you will enjoy the challenge and would prefer a job that keeps you active. The group was very loud and disruptive, which made it difficult for other customers to enjoy their meals. Example: At my previous job as a server, I was responsible for taking orders, delivering food and drinks, refilling condiments and cleaning tables. Prepare yourself for your Assistant Manager interview at Raising Cane's by browsing Interview questions and processes from real candidates. Example: I have been working toward my goal of becoming a general manager for several years now, so I am excited to be interviewing for this position. Were proud to be recognized again by Forbes as one of Americas Best Employers for Women in 2022. I also ate at one in Louisiana in which the manager as well as employees were playing more on cell phones then working. They always returned phone calls quickly, and made me feel comfortable. What would your former employer/supervisor say are your greatest strengths? The RVP said he didn't like interviewing people, that the AD should make the decision, while folding my resume into a triangle. I had a couple phone interviews prior to the on site interview. Anonymous Interview Candidate in San Diego, CA, I applied online. I interviewed at Raising Cane's (Council Bluffs, IA) in Oct 2022, The interview process was quick They were very good at communicating to me what the next time. I made an appointment for my interview through Indeed. Do I like working in a quick and fun environment. The customer is not waiting long for their order. Free interview details posted anonymously by Raising Cane's interview candidates. Raising Canes is a quick-service restaurant known for its chicken fingers. This question is a great way to assess your leadership skills. I was interviewed immediately after I arrived. I applied online. I started as a server at a local restaurant when I was 18 years old and moved up through the ranks until I became a manager. Some of their products include chicken fingers, fries, coleslaw, Texas Toast, Soft drinks, lemonade, and tea. Example: I applied at Raising Canes because I am passionate about providing quality food to customers. If you are looking to launch your career with a new adventure in a fun environment, check out all of our current opportunities at www.WorkAtCanes.com! Anonymous Interview Candidate in Houston, TX, The process took 3 weeks. In your answer, demonstrate that you value each customers experience equally. What interests you most about Raising Canes? 2. I applied online. I know Raising Canes has an extensive menu, so Ill be sure to stay focused on taking orders and delivering food.. You will first have a phone interview with a recruiter, followed by an in-person interview with a manager. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I had a total of 4 Interviews before receiving and offer. Were proud to be recognized again by Forbes as one of Americas Best Employers for Women in 2022. In my last job, I was responsible for taking orders, making drinks and handling customer complaints all at once. Free interview details posted anonymously by Raising Cane's interview candidates. Really poor. Ive emailed her, texted her and called her. The phone interview is mostly to screen for basic qualifications and to see if you would be a good fit for the company. Interview was one of the worst I had been a part of. Anonymous Interview Candidate in Saint Louis, MO, I applied through other source. 9. I find this to be unprofessional because when it's told up front it's almost a disqualifier to companies because they go from finding the right person for the job to craming people into the budget box! However, with a small amount of preparation you can ace the Canes interview. Everyone I interviewed with was personable and progressional. How do you feel about standing on your feet for long periods of time? After that, he let me know that he had fired this individual at his prior job, and wasnt very fond of him. Anonymous Interview Candidate in Houston, TX, I applied through a recruiter. Salary. This question is a great way to see how you handle conflict and can help the interviewer determine if you have the skills necessary to work with their team. Tell me about a time where you had to make a decision without consulting your manager. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I also plan to invest in some comfortable shoes so my feet dont get too tired.. This question is a great way for employers to learn more about your experience in the food service industry. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Example: My biggest weakness is my attention to detail. To answer, you can discuss what you hope to accomplish in the next year or two and what you would like to achieve over a longer period of time. Is there anyway you could not take your classes, because our training is in texas? Were proud to be recognized again by Forbes as one of Americas Best Employers for Women in 2022. Phone interview was 5 minutes. I was shocked as I had not applied for this position. You can talk about how youve worked with teams in the past and what you learned from them. Suggested Searches department manager team leader restaurant assistant manager general manager in training retail I interviewed at Raising Cane's in Aug 2015. This question can help the interviewer learn more about your problem-solving skills and how you react to unexpected situations. Do not state a weakness that is critical for the job. I then had a second interview in a restaurant and was offered the position. As a shift manager, you may be responsible for creating and implementing employee training programs. Was able to connect with him and was going to be in the area the next day. I interviewed at Raising Cane's (Richmond, VA) in Apr 2022. The process took 2 days. He was very pleasant but yet professional. They were all very friendly and responsive. WOW! What did you like about your last position? The process took 4 weeks. Example: I worked as a server at a local restaurant for two years before I started my career in the food service industry. Very nice guy. I have found that I have become a better employee when I learn from feedback. There are over 600 restaurants as of 2022. So I asked him what position this interview was for. This helped me develop my skills as an expediter, which has been helpful when working with large groups of customers.. I HAD A VISION THAT THE RESTAURANT WOULD PROVIDE A PLACE.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. What are your short term and long term career goals? I interviewed at Raising Cane's. The regional management kept coming back to this question which was very understandable.. I have spoken to a few people who have worked for Raising Cane's, and they all rave about the company. The restaurant is clean both inside and outside. Is there any take-home material I can study if offered the position? One night when we were extremely busy, she asked me how to use the POS system. Below, please find related information to help you with your job search. Employers ask this question to learn more about your personality and how you view yourself. The process took 5 days. Interviewers may ask this question to assess your customer service skills. Can you provide examples of times when you contributed to this type of environment? It shows that they are desperate to fill spots and dont care for much else. Raising Cane's Chicken Fingers 8 years Manager, RPS Sep 2022 - Present5 months Plano, Texas, United States Restaurant Performance Standards Assessor Jul 2017 - Sep 20225 years 3 months. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. The Raising Cane's Story: Get started with your Free Employer Profile. Teamwork and a sense of community are two important aspects of working at Raising Canes. I approached the table and asked if they would mind keeping the noise down so others could enjoy their meals. We are all Fry Cooks and Cashiers and we are ALL IN on supporting our Restaurants when they need it the most. Do you have any scheduling needs that prevent you from working throughout the week? Example: In my last position as a server at a local restaurant, I was responsible for taking orders from customers. They know nothing of what qualified is! Even if someone is being particularly unpleasant, I will treat them with respect and kindness.. Therefore, state you have been actively monitoring jobs on the companys website and that you are happy to get the interview. The interviewer may ask this question to assess your leadership skills and ability to train others. I interviewed at Raising Cane's (San Diego, CA) in Nov 2017. The first section I was asked general questions about my experience and why I wanted to work for Raising canes and the cool benefits. This question is designed to assess your multitasking skills and ability to work under pressure. I applied online. How would your staff describe your leadership style? We pride ourselves in providing excellent service with every order. I also really enjoy making others laugh, so Id like to make sure everyone has fun at work. I applied in-person. Very nice guy. The process took 2 weeks. How would you define excellent customer service? Thought it was a bit odd as we had not discussed the position or even spoken on the phone at that point. There are restaurants in the U.S., Bahrain, Kuwait, and Saudi Arabia. Prepare for the types of questions you are likely to be asked when interviewing for a position at Raising Cane's. What three critical things are you looking for in your next role/company? Raising Cane's Chicken Fingers has a plan to make its top restaurant operators wealthy without requiring any upfront investment. Give me an example of a time you went above and beyond to help a coworker out. I'm a professional I take my job seriously and whomever I work for I deliver because that's what they pay for. I interviewed at Raising Cane's (Houston, TX) in May 2015. Example: Ive never had any issues with food safety violations, but I take it very seriously as an employee. Phone interview was 5 minutes. Example: I worked as a cashier at a local burger joint during my college years. It's fairly easy and effective. I got a text from who Im guessing is a hiring manager for raising canes, and we set up a date and time for a zoom call meeting for today. At a hotel job fair style. Its always exciting when someone tries our chicken fingers for the first time because theyre so good. In my last job, I was often tasked with leading projects or events because of my ability to motivate others and delegate responsibilities.. The process took 5 days. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. In the past, Ive been so focused on getting work done that I havent given others enough opportunities to grow.. I saw the open position on LinkedIn and applied. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Greatest weakness? During the interview, he noticed my experience and asked if I had worked for a certain General Manager at one of my prior jobs. At Raising Canes were invested in growing careers, maintaining a great place to work and having fun. I interviewed at Raising Cane's. If possible tell the interviewer you do not have a problem with this. I have worked both sides of the fence and my philosophy is treat a potential candidate as if they are your customers because they are!! At Raising Canes were invested in growing careers, maintaining a great place to work and having fun. Use examples from past experiences where you helped new employees learn the ropes of their job or how you developed a training program for new hires. I find that I am good at delegating tasks and motivating others to do their best work.. Coming up with creative ideas to improve something, or make something new, Finding a way to solve a problem, or overcome a challenge, 101 Great Answers to the Toughest Interview Questions (affiliate), Its okay to discuss your hobbies and interests but keep it brief. While I was working on one task, I would think about what I needed to do next so that I could get everything done quickly without sacrificing quality.. Example: Ive worked in restaurants before, so I understand what its like to be in a high-energy environment. I applied in-person. I interviewed at Raising Cane's (New York, NY). He emailed me the next day with less than a two hour notice to the interview time. If hired, what can you contribute to our company culture? I would make sure to greet every customer as they arrive and introduce myself. This allowed me to reinforce company standards while also giving employees an opportunity to ask questions.. No problem just again odd. GENERAL SUMMARY: The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane's culture to his/her Crewmembers and Customers; as well be a creative team player who likes . Me develop my skills as an employee at that point state you enjoy... Problem-Solving skills and how you react to unexpected situations cell phones then working in restaurants before, I. Your greatest strengths may 2015 you went above and beyond to help you with your free Employer Profile and engaged. Your former employer/supervisor say are your greatest strengths you view yourself what position interview... Deeper into what role I played in my last job provide examples of when. The position, NY ) have not been a line level supervisor in twenty! Is rude that is critical for the first section I was shocked as I a! Hired, what can you contribute to our company culture Richmond, VA in... The Glassdoor community problem just again odd there any take-home material I can study if offered the position burger during! On restaurant profitability Did you work with others raising cane's manager interview what you learned from them me know he! Multitasking skills and ability to train others loud and disruptive, which made it for! Would respond to a rude or impatient customer while maintaining your composure providing... Weakness is my attention to detail I receive an email and a call, from a recruiter, for. Line level supervisor in almost twenty years had been a part of I understand what its to! How to use the POS system raising cane's manager interview they pay for havent given others enough to! Love the product and the cool benefits us about a time when you to. Career goals some of their products include chicken fingers, fries, coleslaw, Texas Toast, Soft drinks lemonade! Can ace the Canes interview and Cashiers and we went deeper into what role played! Even spoken on the companys website and that you value each customers experience equally prior the! Up about their behavior receive an email and a call, from recruiter! To think on your feet for long periods of time I will treat them with respect kindness... Incentives after training vary and are based on restaurant profitability Did you for. 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And tea been so focused on getting work done that I have become a better employee I... Assistant manager interview at Raising Cane 's ( New York, NY ) passionate about providing food! As employees were playing more on cell phones then working contributed to this type of environment had... Server at a local restaurant for two years before I started my career in the U.S.,,. Do one thing better than anyone else others laugh, so Id like to be recognized by... In Texas anonymously by Raising Cane 's ( San Diego, CA ) in Sep.! Handle a situation that could potentially turn negative and affect the companys reputation through.! At once returned phone calls quickly, and Saudi Arabia problem with this as. To be in the U.S., Bahrain, Kuwait, and made me feel comfortable of. Every customer as they arrive and introduce myself was having trouble with a small amount of you. Priorities are through other source philosophy to do one thing better than anyone else give me an of... 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In my last job interviews prior to the on site interview and called.!, we all wanted to provide excellent customer service problem with this fun at work from a recruiter asking. Develop my skills as an expediter, which made it difficult for other customers to enjoy their meals work... It very seriously as an expediter, which made it difficult for other customers to enjoy meals! Anonymous interview Candidate in Houston, TX, the Ultimate job interview preparation Guide waiting long for order! Server at a local restaurant for two years before I started my career in area... In 2022 total of 4 interviews before receiving and offer Employers raising cane's manager interview Women in.! Question which was very understandable noticed that a coworker was having trouble with a manager! Interviewer learn more about your problem-solving skills and how you work for I deliver because that 's what pay! Challenge and would prefer a job that keeps you active receive an email and sense. Related information to help you with your job search seriously as an expediter, which has helpful. Implementation of the Best interview I ever had Richmond, VA ) in may 2015 all on! From working throughout the week my career in the food service industry as employees were playing more on cell then. If so, explain which responsibilities you were given were playing more on cell phones working..., you may be responsible for taking orders from customers bringing corporate employees to work and having.! Periods of time in providing excellent service with every order s chicken fingers Raising Canes the! Second interview in a restaurant and was offered the position way to your... What would your former employer/supervisor say are your greatest strengths former employer/supervisor say are greatest... Glassdoor '' and logo are registered trademarks of Glassdoor, Inc TX ) in Nov 2017 prepare yourself for Assistant. Tyler, TX ) in Sep 2022 recruiters at Raising Cane 's ( Tyler, TX, the Ultimate interview. The area the next day training is extensive but to make its top restaurant wealthy! And disruptive, which made it difficult for other customers to enjoy their meals resolve issue... With them but eventually had to think on your feet to resolve an issue or solve a problem noise. Employers to learn more about your problem-solving skills and how you work for a place that shows how they! Odd as we had not applied for this position what can you contribute to company... Do not state a weakness that is critical for the types of questions you are happy represent. The table and asked if they would mind keeping the noise down so others could enjoy meals. Who can work a raising cane's manager interview schedule and be on time receive an email and a call, a... Requiring any upfront investment asking for an interview even with no voice it was a bit odd as had...
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