Tourist/visa requirements are determined by passport nationality, not by country of residence. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! Some last-minute gift orders may be charged to your Holland America Line Rewards Visa Card, VISA, American Express, MasterCard or Discover card up to two working days before sailing. Wi-Fi surf package. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. they still allow smoking on bacl. Cooking facilities onboard are not considered kosher. At a nice mid-size, Holland America's 2,668-guest Rotterdam debuted in 2021 as a model of elegant and thoughtful design geared for cruisers of all ages and walks of life. Please practice wearing your life jacket. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. Please go on with this policy and minimize the smokers space. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). In Australia, call us toll free at 1-800-260-639. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. No smoking no cruising. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. Sports Deck, outside Crows Nest Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. Mostlocations will accept major credit cards, and some will accept U.S. dollars. It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. . The package includes a wide selection of drinks such as wine, beer, cocktails, spirits, coffee and sodas. Needless to say, I will no longer sail on any cruiseline that enforces this rule! The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. Choose from a wedding on board one of our ships or at a land destination. To many people have nothing better to do than to complain. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. Nosmokingof any kind will be permitted on any stateroom verandah. PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. E-cigarettes are permitted in staterooms, otherwise only in We cannot process refunds on these cards. Celebrity Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. Limitations apply. For Non-U.S./Non-Canadian Citizens:For Non-U.S./Non-Canadian Citizens: You must have and carry a passport valid for six months beyond the duration of your travel. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. You may order hot water from our complimentary In-Room Dining service 24 hours a day. American Cruise Lines Smoking is prohibited on all ships. [] lessening the amount of secondhand smoke aboard their ships. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. There is a charge for the use of the self- service launderettes and it is coin operated. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Safety begins with the design of our ships. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Casino (designated nights, active players only) Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Theres never a dull moment on your Holland America Line cruises. Cash Advance: Cash advances are available at the Guest Services. Hello,Holland. I agree with both sides as a smoker who has been a 8 cruises with Royal I am looking for a cruise line that allows smoking on balconies. Transfers are available to Flight Ease guests and to guests who have independent flight plans. No internet purchase required to download or use on board. Throughout your cruise, we constantly review all local health and safety guidelines to keep you informed and ready to explore safely. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. For more information regarding passports and WHTI compliant documents, please visit travel.state.gov/content/passports/english/go/checklist.html or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. Keep in mind that they also add a 15% gratuity to your final cost of the package. On board our ships, smoking is only allowed in designated smoking areas on deck and in designated bars. of your seating request will be listed on your Cruise Contract. The ships affected by the changes this week are MS Rotterdam, ms Nieuw Amsterdam, ms Nieuw Statendam, ms Koningsdam, ms Eurodam, and ms Zuiderdam. You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. i thought Holland ameriica has already banned smoking from staterooms cause i remmeber there was policy about smoking on website in 2009 to present regarding smoking and also in staterooms when i travelled with family in 2009 there wasnt ashtray present i prefer Full ban on smoking on entire inside areas and public outside decks only in verandahs cause in that time there was smoking ban already applied to eurodam which was new vessel Earn Holland America Points on qualifying purchases you make and DOUBLE Holland America points for any Holland America Line purchases. For a list of enhanced protocol sailings please download theEnhanced Protocols PDF. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. We welcome you to consult with your Image Creators for all your photographic needs. Otherwise we will have even more smokers booking balconies on HAL ships. Holland America says smoking will be forbidden in all staterooms as of next January 15th. We were not happy with the behaviour of smokers, who also smoked outside the designated Sea view bar area. What are the rules on vaping on New Statendam? You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. Tours are available for purchase up to three days before sailing. We have enhanced the air-handling systems on board all ships using a combination of increased circulation of fresh air together with upgraded air filtration. Please note that fees and visa requirements are subject to change without notice. My husband and I are booked on your July 28th cruise out of Venice (Niew Amsterdam) with the Insight For Living Group. Also, be sure to enjoy the Compass book located in your stateroom. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Purchase a Surf plan. Kids Program (ages 3 6): All children participating in the youth program must be completely toilet trained and pullup free. This includes wearing face masks before being seated in all dining venues and Lido Market, whiledancing in public lounges and outdoors if in large gatherings and physical distancing cannot bemaintained. Visithollandamerica.com for more information. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. 2022 ncsa spring swimming championships. hi we are planning to book on the westerdam for our 40th wedding anniversary, is there packages all inclusive for drinks and dinning and wifi?, alsois there smoking allowed in the casino its because we are smokers, we are planning to do a medeterranean cruise in april 20 2021 , hopefullywe hope this virus will go away so we wont have to wear masks ty. Please keep this available for check-in. What will you do today? Booking my cruise NOW. I have just received my cruise confirmation with a section under Important Notices saying that guests are allowed to smoke on stateroom verandahs . dvise you of arrangements to minimize disruptions in your vacation plans. Please Note: There is not an Automated Teller Machine (ATM) available on board. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. There is no corkage fee if this bottle is consumed in the stateroom. Well done! Seattle-based Holland America Line is the next to do so. A luxurious dining experience in a room graced with fine art and antiques. We enjoyed that time time. Using e-cigarettes (vaping) is usually only allowed in designated smoking areas. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. Upon disembarkation, your bags are delivered directly back home. HAL . On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. My husband is handicap and enjoys spending time on the verandah and the fresh ocean air. For this reason, Holland America Line has size and weight guidelines for scooters. Usually there is a fee required. Carnival Horizon (Photo courtesy of . Please contact us or your travel advisor for more information. Holland America Line With a small handful of exceptions that vary by vessel, Holland America bans smoking in all indoor areas on its ships, including staterooms. The question that is asked on the survey is (paraphrasing) "Will you continue to sail HAL if the ships are entirely non-smoking". Will have to rethink my June booking. The following information should be used as a guideline only. With just a few days to go before. The Retreat Bar area You should have it available at the gangway when disembarking so please. Either HAL bans smoking all but in designated spots or I go with another cruise ship. All Holland America Line ships offer a variety of wonderful merchandise from around the world. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Bring your travel and health insurance information and have it handy at all times. Please print out Express Docs including Boarding Pass prior to your sail date. I will definitely request a non-smoking area or a refund for not being able to use verandah. You will claim your luggage when you arrive at your final airport destination. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Thank-you Holland America I have recently booked a cruise April 2, 2016 on the Holland Westerdam Encircle 30-Day Hawaii -Tahiti Cruise,and I would like to say Thank-you for Not banning,or changing the smoking-policy on private balconies!. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. I understand completely the restrictions throughout the ship but not on my veranda!! It is disgusting, and made me ill. We cancelled our next cruise on Holland America! U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. I plan on a world next year. Manage your cruise with our free app! This leaves me to deal with people who start drinking from the minute they wake in the morning until they pass out at night!! For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. as a smoker I am always considerate of non smokers but I dont want to be treated as a second class citizen. Holland America Line just announced that in keeping with the majority of guest preferences, a change is being made to the shipboard smoking policy on its fleet of 15 ships effective for sailings departing on or after January 15, 2012. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. The date range used is invalid. Visit hollandamerica.com for more information. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. Please refer to Express Docs for more specific information regarding your arrival airport. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. From time to time guests encounter transportation delays in getting to their cruise ship. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. You can also complete your health assessment and book shore excursions prior to your cruise. The reason Im asking is that we (with asthma) found it very difficult to travel through the ship on the 5th floor (the floor with all the activities and dining rooms) of the Zaandam MS because of the smoking in the casino. Book on the HAVE IT ALL PLUS rate and enjoy: Up to 3 nights included specialty dining (based on cruise duration)*. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. Electronic cigarettes may be vaped in staterooms. Age Restrictions Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 25 years old; one adult chaperone is required for every five people under the age of 21. This should be done well in advance of travel at a Customs office near your home. Download the app before your cruise, log in, and immediately start using Navigator. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. While every effort is made to assist guests, we are unable to provide crew members who can spend all or most of their time working witha single guest in order to address ongoing special needs. Please do not forget to print them out prior to leaving home. Additional highlights include: Internet stations, travel-related crossword puzzles and large jigsaw puzzle tables. To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. The mask mandate is not the only health protocol guests will need to comply with should they wish to sail aboard a Holland America ship. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. It is also a good idea to bring your prescription for eye glasses or contacts. For those guests who wish to smoke, there will continue to be designated areas available both inside and on outside decks. All cash advances are subject to restrictions. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. smoking policy onboard or alter the locations where smoking is Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many crew members in Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue and Entertainment areas throughout our fleet who contribute to the guest experience. Complimentary champagne will be served at the auctions. Unsure of your next cruise? With fire being the greatest hazard aboard a ship, we have never understood why anyone is allowed to light small fires (smoking material) any time they wish. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, and In the last week, major cruise lines such as Carnival, Royal Caribbean, and Norwegian reported increased health and safety measures onboard their vessels. Just my way to relax. Guests arriving at embarkation without complete and accurate documentation may not join the voyage and will not be entitled to a refund. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). Allsuch requests should be made before sailing through your travel advisor. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. In order to complement your fellow guests, Holland America asks that you observe the suggested dress code throughout the entire evening. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. Come now, to I get to stop this? Mask Policy Masks on board are recommended but not required indoors or outdoors*. During the voyage, a safe to store your valuables and important documents is available in your stateroom. Holland America said the penalty for violating the ban will be a $250 cleaning fee per day. Use the Social plan. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. My husband smoked for years inside our home, and it has been SO nice since he quit serveral years ago.)). For sailings departing on or after February 1, 2023, the daily Hotel Service Charge is $16.00* per guest per day for non-suite stateroom guests and $17.50* per guest per day for suite guests. (Voyage plans cover your entire cruise and are available at a discounted rate. Personal checks are not accepted on board. Sad that the HAL agent who sold me on HAL cruise line due to the number of veranda rooms did not mention this policy to me. Could it be because we passengers have outgrown the childish need for smoking?? Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. The new smoking policy now designates staterooms as nonsmoking areas in addition to the indoor public areas already defined as nonsmoking. Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. You will be responsible for all costs you incur to join the vessel at the next port. Westerdam, Zuiderdam Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. Tamarind is Holland America's Asian-inspired restaurant and is currently priced at $29 plus an automatic 18% gratuity. My wife and I have had to stay out of the piano bar and the Crows Nest because of the smoking. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. The reduced deposit applies to sailings of 3 days or longer. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. Please see the following important information about your luggage tags. In a notice on the cruise lines website, the company now states that guests are required to wear a mask at all times when inside the vessel.
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