(Purple), High Patient Experience and Public Involvement Project Manager, PEPI. Could not have had better care and support. ", "Last night my husband came to A&E with a suspected DVT. Our main hospital sites. Please thank the all so much. "I received a chest X-ray from a lady called Kerry who was exceptional this morning. ", "I attend the Urogynaecology clinic twice a year, Clinic K. The staff, Karen, Audrey and LesleyAnn are top class in their care and practice. Our main hospital sites. I fell and sustained an injury to my leg that needed stitches. Can this be fed back to her please. ", " Last night my husband came to A&E with a suspected DVT. We spent all weekend worrying about results only to discover on Monday night that the MRI had not been carried out due to her having a panic attack. Inspections may be announced or unannounced and will involve Edinburgh. Thank you NHS, you are doing a great job and I appreciate you! AnonymousCarer "Thank you to all staff at Inverclyde Royal Hospital, they all went the extra mile for my husband and I. The ward has formed close links with Glenkirk Resource Centre. Mum was looked after very well and informed of the treatment plan every step of the way. About: Can this be fed back to her please. As a family we are so grateful for our NHS and for everything our NHS staff do specially in these exceptionally difficult circumstances. LesleyAnn, Iga and Hayley were exemplary. Patients are seen in their own locality. ", "My son was directed to attend A&E by his GP. I questioned why we were not informed by staff on ward and was told the night shift nurse who dealt with it had passed it on to day shift but they failed to pass on. Thank you team excellent job.". We truly appreciate the care and attention we received. Please convey my gratitude to all staff. physical health, and the more general health and wellbeing of the individual. The hospital is located next to the Great Western Road, between Hyndland, Anniesland and Kelvindale. About: Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c) We were seen quickly, efficiently and compassionately. Scottish Highlands. Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde nearly 2 years ago. Ms Jazair Saghir was exellent at explaining the procedure and was very kind. LizBetty60 / 55.88314; -4.31798. visibility, Western Infirmary/Gartnavel General / Geriatric Assessment, Western Infirmary/Gartnavel General / Respiratory Medicine, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. She made me feel relaxed and talked me through every part of the process. Gartnavel General Hospital. North West, Glasgow (1.1 miles from Gartnavel General) Featuring river views, Riverside West End Apartment provides accommodation with a balcony and a coffee machine, around 1.2 km from Riverside Museum of Transport and Technology. ", "My father-in-law had been an in-patient for the past 6 months. The staff have been really attentive, comforting as well as being reassuring. Every single member of the team I came across treated us The motif of the Sanctuary is a sunburst, and its windows overlook a quiet garden space. I was very in impressed with the professional friendly and courteous service from all staff. The ambulance came within ten minutes, the crew were fantastic- so caring and professional. Hyndland railway station. So, whilst my brother was able to visit most days, I visited every weekend and at Christmas while on holiday. there is a focus on patient safety and improvement, the activities co-ordinator provides a programme of activities Spiritual care addresses the fundamental human need to have a sense of peace, security and hope particularly in the context of injury, illness or loss. Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS 9 years ago. "Thank you to all staff at Inverclyde Royal Hospital, they all went the extra mile for my husband and I. It is one of four laboratories in the UK on the WHO list of laboratories able to perform PCR for rapid diagnosis of influenza A (H1N1) virus infection in humans. The journey that I and my brother have been on has led to fundamental changes in the way we organise our lives to assist in supporting Mum and whilst very challenging and driven by the stress of observing the poor conditions during the initial phase of treatment, the Gartnavel experience and in particular, Gemma, has restored my faith that the NHS can be great and the people who work in it can make an outstanding experience out of challenging and stressful situations and with meagre resources. The NHS board must This was my first visit to the Royal Alexandra Hospital Paisley. Overall, conditions were poor and despite the best efforts of many staff, it is fair to say I lost faith in the care of patients in the NHS during this time. "Attended Endoscopy at GRI today and was very nervous. I stayed overnight atthe sleep clinic inthe Brownlee Centre. Kelvin House is considered to have shorter periods of rehabilitation than those in . "Endoscopy - I would like to pay tribute to all the amazing staff in this department. The outings were varied and comprised of clubs and going out with my brother. Please thank the all so much. [10], The Brownlee Centre for Infectious and Communicable Diseases opened on the Gartnavel General Hospital site in 1998, replacing services and research laboratories at the city's Ruchill Hospital. I also frequently saw them both still working, many hours after their shifts had finished as they are so committed to caring for their patients. Call: 0141 301 9883. Also the ward sister (I am affraid I have forgotten her name) for looking after me and helping me down to the car. Patients are referred to the Western General Hospital in Edinburgh for brachytherapy. Hospital visiting guidelines have been put in place due to the current pandemic. He had a fabulous bedside manner, was well Informed and just a great guy. reviewed 16 patient health records to check the care we Have you experienced something like AnonymousCarer did, here or elsewhere? Tickets cost 1 - 2 and the journey takes 10 min. patients having good access to the local General Practitioner at Anniesland Medical practice. Call: 0141 301 7000. The Chaplaincy Service delivers spiritual and religious care to all people. A full list of the areas of good practice These are illnesses which are not caused by any obvious or detectable brain impairment. Consult your healthcare provider! On the day of the accident the paving was wet. visibility, Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c), This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Clyde ward provides continuing care/intensive rehabilitation, caring for patients with long-term mental health problems. prioritise those areas where improvement is required to meet a This unit also provided all the medical attention that is required and Mums consultant, Dr Capek, also delivered excellent care and attention. You can do it, we can help. It used to house the region Afantastic team ofnurses and lovely Doc Hannah. In the meantime I have shared the concerns raised with the Charge Nurse and Senior Charge Nurse in Ward 4C. Could not have had better care and support. G11 6NT, Posted by Our son (33) has autism & sustained 3 spinal fractures. Excellent Christmas Day lunch. Thank you NHS, you are doing a great job and I appreciate you! Our son (33) has autism & sustained 3 spinal fractures. There is also a cancer care centre for urological cancers at Ward 44 at Aberdeen Royal Infirmary which is open Monday-Friday 9am-5pm and the first Saturday of every month 2pm -5pm, run in partnership with UCAN. [13][14] On 30 December 2014, she was transferred to the specialist Ebola treatment centre at the Royal Free Hospital in London for longer-term treatment. Friendly staff all round from doctors to porters to tea ladies. Hospital from Wednesday 22 to Friday 24 November 2017 and we Great treatment but beware car parking isa nightmare, My visit was for15:10ona Wednesday afternoon, arrived at14:40finished by15:08. Call: Duty Biochemist/general enquiries 0141 211 4003. From the receptionist to the consultant all were kind, professional and courteous. This includes people who have developed dementia as a result of Alzheimers, Picks and Huntingdons disease. My mum received excellent care and attention both in A&E and in the ward from all staff including housekeeping staff, HCAs, nurses, AHPs and doctors. The ward also provides a detoxification service for clients who have problems with substance misuse. Gartnavel General Hospital was formerly partnered with the Western Infirmary. I attend the homapathic hospital, and itwill bea year since Ihave seen anurse orlonger for ado. It provides inpatient psychiatric care for the population of the West of the City. hospital: Glasgow City Bus 84 - Old Kilpatrick to Gartnavel General Hopsital Glasgow City Bus 118 - Hardgate to Gartnavel General Hospital Glasgow City Bus 141 - Parkhall to Partick Hyndland Train Station is about a 10 minute walk from the main entrance to the hospital. I just want to thank all the staff in Renal Ward 4C for the excellent care received and would also like to thank the surgeon and the amazing theatre staff for the care and attention received. Well done A/E RAH.". "I would like to thank all staff in MDBU ward, they were all so polite and helpful. Gartnavel General Hospital is a teaching hospital in the West End of Glasgow, Scotland. She was discharged to Drumchapel Hospital, where she spent two weeks, after which she was again moved to St Margaret's Hospice in Clydebank, where she is currently. Parece que no hemos encontrado lo que esperabas. I had a very pleasant experience. questionnaires. For more information. Every place we visited was clean and in good repair. Well done A/E RAH.". Find out more about this hospital, including the latest I just want to thank all the staff in Renal Ward 4C for the excellent care received and would also like to thank the surgeon and the amazing theatre staff for the care and attention received. with patients about their experience of staying in hospital and A Roman Catholic Priest is also available at all times. Call Medicine for the Elderly (Ward 2A): 0141 211 3172. Tell us what was good and what could be improved, say thanks or call for change "My mum was admitted to ward 68 via A&E last month. NHS Greater Glasgow and Clyde for further information on progress Latest visiting information. Minus 2minut, Brilliant hospital has alot ofgrounds and alot ofseperate buildings dealing with different issue, Dr and Nurses and staff are all wonderful, I can think ofonly one word todescribe this hospital and myrecent visit: adequate. Western Infirmary/Gartnavel General Geriatric Assessment Gartnavel Royal Hospital. [5], Originally a single eight storey block containing 576 beds standing on a three-storey podium,[8] further buildings have since been added, with the most recent being a new cancer care centre in 2007[9] to replace the Beatson Oncology Centre facilities that were spread between Gartnavel, the Western Infirmary and the Royal Infirmary. I cant thank all the staff enough at this clinic. The ward provides care and treatment for individuals from 16-65 years of age who are experiencing wide-ranging mental health difficulties of a severe and/or enduring nature. Home > Hospitals And Services > Our Hospitals > Gartnavel General Hospital. It's asif, Amazing but plz make ita less waiting time. Western Infirmary/Gartnavel General / Geriatric Assessment Gartnavel General Hospital (2022) Table of Contents. The first two weeks or so were spent in a single room, after which she was moved to a four-bedded room for about another four weeks. Mum was put into a Cohort unit, comprising of 4 patients in a room with 24 hour nursing, ensuring that care and support is always on hand if the patients need assistance and of any kind. Princess Royal Maternity; . Mental health. A key part of the public partner role is to talk We eventually got seen by a fabulous doctor called Damian . Visit https://www.careopinion.org.uk for patients, not all wards had applied dementia design principles, and. the inspection. - we'll pass your stories to the people in health and social care who can make a difference. patient safety issues. Please contact . Monday 12thApril:my wife with bruises inboth legs fever, blood clots and headache after Covid vacci, Very rude receptionist, have nounderstanding ofpatients privacy, Management have recruited volunteers toguide patients. Feedback from LaraC about Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c) Ward 3C Gartnavel General Hospital Glasgow - SCN Gemma and DCN Ruth I would like to provide some feedback regarding the treatment and care my Mum received following a recent fall and hope to explain why the deterioration in her health . The understanding, compassion and support we received was immense. ", "I attend the Urogynaecology clinic twice a year, Clinic K. The staff, Karen, Audrey and LesleyAnn are top class in their care and practice. It provides inpatient psychiatric care for the population of the West of the City covering Hillhead, Partick, Scotstoun, Yoker, Clydebank, Drumchapel, Bearsden and Milngavie. Telephone Number - 0141 452 4535 (office hours) 0141 452 4540 . Full ofpeople going the, Gartnavel has anout ofhours GPservice run inthe urology department. Feedback from LizBetty60 about Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c) Incidents at ward 4C Gartnavel | Care Opinion My mother has been a long term patient in Gartnavel Ward 4C since being transferred from Glasgow Royal Infirmary just before Xmas. The Towerview Unit [ de], which has been taken out of use, is Category A listed. The ward provides care and treatment for individuals who are in an acute phase of their illness and where their needs cannot be met in the open ward setting. In December 2018 Mum slipped and broke her hip on a recently laid walkway which we have subsequently discovered has been the cause of a number of incidents as, when wet, the paving becomes like an ice rink. This information should have been given when we were in touch over weekend. However every one of the staff were all so professional and so lovely and put me very much at ease before and after my procedures and I couldn't have felt more cared for. ", "My husband is elated after having surgery on his spine and says that he has experienced the very best of the NHS. On arrival to QEUH I was taken in straight away and seen by a nurse who did bloods, ECG and other investigations. They were dumped at the rear of Block C, containing more than 20 tons of dirty linen and waste. The whole team were so kind, caring and professional. Available for both RF and RM licensing. 6 reviews of Gartnavel General Hospital "Although Gartnavel lacks a lot from the outside, mainly due to it being a bit of an eye sore. patient health records for cognitive impairment, food, fluid and Use this page to find stories people have written about this service, 1055 Great Western Road, Glasgow, G12 0XH. Thank you very much for getting in touch. visibility, Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c), This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Glasgow Search all our facilities. I feel lucky to live in a country that offers such a health service. ", "I attended RHCG A&E pm Saturday night with my toddler. I just wanted to tell you my experience as I know there is a lot of negative press but I can honestly say I received top service. Nothing was a bother to them during my surgical appointment and they are a credit to their profession. Leverndale Hospital. Search/View all of our locations and facilities. Telephone Number - 0141 277 7504. The ward has formed close links with Glenkirk Resource Centre. The bags have been at the centre of a porters walkout dispute. The ward also provides a detoxification service for clients who have problems with substance misuse. A very slick operation, from the receptionists booking in patients; to the radiographers and support staff who demonstrate genuine care and empathy. The information on this page is for informational purposes only, and does not substitute medical advice. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. He had a fabulous bedside manner, was well Informed and just a great guy. The hospital is located next to the Great Western Road, between Hyndland, Anniesland and Kelvindale. First ScotRail Service operates a train from Hyndland to Glasgow Queen Street Low Level every 15 minutes. We eventually got seen by a fabulous doctor called Damian . I would like to provide some feedback regarding the treatment and care my Mum received following a recent fall and hope to explain why the deterioration in her health was such a devastating shock to our family. ", "My mums end of life care was amazing, kind and compassionate helping us all deal with a difficult time. Hospital-images_GGHospital-images_GG_night 1053 Great Western Road, Glasgow, G12 0YNMain Switchboard:0141 211 3000Getting HereBy CarPublic . We carried out eight Show more. I didn't catch everyone's names but I would particularly like to mention Mike (hospital porter) and (Audrey - HCA) who along with everyone else were wonderful beyond words. Anabsolute joke. My 84 year . ", Inverclyde Royal Hospital Mental Health Unit, Royal Alexandra Hospital Mental Health Wards, Mental Health Hospitals, Resource Centres and Primary Care Teams, Frequently asked questions and facts about our food services, Transport, Travel and Parking Information for Patients and Visitors, COVID-19 what to do if you have symptoms, Glasgow and Partners Emergency Social Work Services, Information for pregnant women and their families, Group A streptococcus (GAS) Strep A Guidance, Autumn/Winter Vaccination 2022 NHS Greater Glasgow & Clyde, Growing our Great Community through Equality, Diversity and Inclusion, Organisational Development (OD) and your OD Team, Allied Health Professionals (AHPs) Professionals Section, All about money Information for managers, Lateral Flow Testing (LFT) Information for staff, New Smoke-free Perimeter Information for Staff, Interim Board Meeting Agendas, Papers & Minutes, Feedback, Comments, Complaints and Concerns Reports, Please read the visiting page for current information. NHSGGC Spiritual Care Team Patient Leaflet 2019. Find out what works well at Gartnavel General Hospital from the people who know best. The purpose of every examination was explained clearly, waiting times were short and we were kept informed as to what we were waiting for. Inner Hebrides. Who has Care Opinion told about this story? Your team was wonderful. Thank you ", "My husband attended an MRI scan at 5.55pm today. We eventually got seen by a fabulous doctor called Damian . The Sanctuary is a multi-faith facility offering service users a quiet reflective space, at the heart of the new Hospital. Iam very grateful to all the nurses In the ward. Gartnavel General Hospital, Glasgow. Drumchapel Hospital / Elderly Care G12 0XH, Posted by Login Register . - we'll pass your stories to the people in health and social care who can make a difference. Gartnavel General Hospital. About: We will publish a written report 8 weeks after fluid and nutrition, and pressure area care. ", "Many thanks to all the doctors' nurses and staff of Ward 4a at Gartnavel Hospital during my recent stay. I fell and sustained an injury to my leg that needed stitches. However, NHS Greater Glasgow ", "I would like to thank all staff who helped me during my stay in the Acute Receiving Ward. Rutherford Ward, Gartnavel Royal Hospital, 1053 Great Western Road, Glasgow G12 0YN . Location: Department of Haematology or Haemato-oncology, Paul OGorman Building. What to expect, treatment, care, travel, rights and responsibilities. Location: Gartnavel General Hospital, upper ground floor. This ward is headed by Gemma and deputised by Ruth. The ward provides care and treatment for individuals from 16-65 years of age who are experiencing wide-ranging mental health difficulties of a severe and/or enduring nature. We were baffled by the sudden behavioural change but then discovered she had been prescribed morphine which had been stopped long before her arrival at Gartnavel as it was causing a lot of adverse reaction in royal. This included Scotlands The ward has a remit for providing a rehabilitation service for those experiencing long-term mental health problems and operates on a referral basis. . Please convey my gratitude to all staff. observed interactions between patients and staff in a set area of [2] It is managed by NHS Greater Glasgow and Clyde. Health centres and clinics. As background, my Mum is 87 years old and up until the day of her accident was living independently and going out 6 days a week. "I received a chest X-ray from a lady called Kerry who was exceptional this morning. / 55.88314; -4.31798 Coordinates: 555259N 41905W / 55.88314N 4.31798W / 55.88314; -4.31798. The ambulance came within ten minutes, the crew were fantastic- so caring and professional. Following the operation my Mum suffered delirium and it became clear her cognition was affected. Promoted placement and improved company listing. Hospital. ", "My son was directed to attend A&E by his GP. Call Central Booking Office: 0141 347 8379, Call Central Booking Office: 0141 347 8406, Call Central Booking Office: 0141 347 8367. We eventually got seen by a fabulous doctor called Damian . - we'll pass your stories to the people in health and social care who can make a difference. As a result of the high standard of care, my mum recovered from the pneumonia, despite having been told by the consultants that we should 'prepare for the worst'. Hebrides. ", Inverclyde Royal Hospital Mental Health Unit, Royal Alexandra Hospital Mental Health Wards, Mental Health Hospitals, Resource Centres and Primary Care Teams, Frequently asked questions and facts about our food services, Transport, Travel and Parking Information for Patients and Visitors, COVID-19 what to do if you have symptoms, Glasgow and Partners Emergency Social Work Services, Information for pregnant women and their families, Group A streptococcus (GAS) Strep A Guidance, Autumn/Winter Vaccination 2022 NHS Greater Glasgow & Clyde, Growing our Great Community through Equality, Diversity and Inclusion, Organisational Development (OD) and your OD Team, Allied Health Professionals (AHPs) Professionals Section, All about money Information for managers, Lateral Flow Testing (LFT) Information for staff, New Smoke-free Perimeter Information for Staff, Interim Board Meeting Agendas, Papers & Minutes, Feedback, Comments, Complaints and Concerns Reports, Please read the visiting page for current information. Smokefree Servicesare responsible for a wide range of tobacco projects aimed at reducing the damage from tobacco to people in and around Greater Glasgow and Clyde. and areas for improvement can be found in Appendices 1 and 2, RAH "Dear A&E team. Location: The Travel Clinic is situated in the outpatients department at the Brownlee Centre, on the grounds of Gartnavel Hospital (opposite the pond). Right care, right place. I've been annhsggc'er for over 3decades -, Amazing staff and wonderful care during the most challenging oftimes, This hospital was amazing. / 55.8339; -4.3693. ", "Many thanks to all the doctors' nurses and staff of Ward 4a at Gartnavel Hospital during my recent stay. Gartnavel Royal Hospital. The doctor was helpful and thoroughly explained treatment. [7] The hospital was officially opened by Princess Alexandra in October 1973. Timbury Ward Building, 440 feet southeast; Popular Destinations in Scotland. The service - which can currently handle around 70 patients a week compared to 100-150 per year when it first launched at Gartnavel - is estimated to have avoided 17,000 bed days across the GGC region during 2022. The hospital is located next to the Great Western Road, between Hyndland, Anniesland and Kelvindale. I am very sorry to hear about your Mums accident. Find the perfect glasgow hospital patient stock photo, image, vector, illustration or 360 image. General Practitioner (Family Doctor) Services. Tell us what was good and what could be improved, say thanks or call for change It is managed by NHS Greater Glasgow and Clyde. Visit https://www.careopinion.org.uk I was treated with kindness and respect from the minute I entered the hospital please pass on my thanks my care could not have been bettered. Inverclyde Royal Hospital Mental Health Unit, Royal Alexandra Hospital Mental Health Wards, Mental Health Hospitals, Resource Centres and Primary Care Teams, Frequently asked questions and facts about our food services, Transport, Travel and Parking Information for Patients and Visitors, COVID-19 what to do if you have symptoms, Glasgow and Partners Emergency Social Work Services, Information for pregnant women and their families, Group A streptococcus (GAS) Strep A Guidance, Autumn/Winter Vaccination 2022 NHS Greater Glasgow & Clyde, Growing our Great Community through Equality, Diversity and Inclusion, Organisational Development (OD) and your OD Team, Allied Health Professionals (AHPs) Professionals Section, All about money Information for managers, Lateral Flow Testing (LFT) Information for staff, New Smoke-free Perimeter Information for Staff, Interim Board Meeting Agendas, Papers & Minutes, Feedback, Comments, Complaints and Concerns Reports, Mental health hospitals and resource centres. . been removed from the Healthcare Improvement Scotland website, as My mother suffered post op delirium after a hip operation and was transferred here for more physio. "Attended Endoscopy at GRI today and was very nervous. . The midwives were fantastic and very helpful. Hospital setting was pristine, service was really quick for A&E. Iam very grateful to all the nurses In the ward. (Purple), High national standard. From the receptionist to the consultant all were kind, professional and courteous. 20 bedded mixed-sex ward for continued assessment of patients with an organic illness/challenging behaviours. About: Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c) "Lack of care and compassion". Main Switchboard: 0141 211 3000. 2 . It is situated in the Upper Hub in the new building, it is well-signed, wholly accessible and open at all times for anyone to use. However, that is not the purpose of this letter. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. All staff were obviously busy but were caring and approachable. I left the hospital knowing my child was well treated and if she became unwell, I know I could always go back. Patient Experience and Public Involvement Project Manager, PEPI. Tell us what was good and what could be improved, say thanks or call for change Patients can be referred to the service by clinicians in Adult and Older CMHTs, RES Teams, as well as other Secondary Care services. My mum, who has advanced dementia, was admitted here from A&E at the Western, having developed double pneumonia as a result of aspirating her food. Gartnavel Royal Hospital is a mental health facility based in the west end of Glasgow, Scotland. Visit https://www.careopinion.org.uk Before the inspection, we reviewed NHS Greater Glasgow and Clyde's self-evaluation and gathered information about Gartnavel General Hospital from other sources. The ward aims to provide a safe, non-threatening environment whilst delivering a high standard of care, designed around the needs of patients, their carers and families. Nothing was a bother to them during my surgical appointment and they are a credit to their profession. ", "My father-in-law had been an in-patient for the past 6 months. Once again thank you for using the Patient Opinion feedback system, it is greatly appreciated. "Outstanding staff, spectacular care. I had however been asking ward staff to dip her urine since Thursday evening when on facetime I again noticed a decline in her behaviour. Robbie was a terrific staff nurse and the ward sister was also really nice but Robbie was certainly very kind and attentive.". Robbie was a terrific staff nurse and the ward sister was also really nice but Robbie was certainly very kind and attentive.". Occupational Therapy. Getting Here Further Information. Search/View all of our locations and facilities. 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