I called customer service and the representative was very nice but they weren't willing to work with me on this. There's none to be found within these walls. Thinking this had to be in error I sent a note to the designer and so she could see what I was seeing I actually moved the existing furniture to what was specified in her floor plan and included a photograph with my email. Well around 80 percent of my furniture has been purchased from RH online or over the phone. To me, 10 grand is not a clearance price for an area rug. 5 out of 5 stars (126) $ 120.00. I mean WTF is this place? FROM DENMARK. I'll buy my tables elsewhere. If it were my business, he would be fired. I have had nothing but bad experiences at this location and would rate it negative five stars if I could. The pros: Clean and modern styled bedding options. My recent experience is with the store's "design services". The office was only used on weekends when I was not traveling for work. $275.80. They have no quality control measures. After I got screwed I looked on their website and they had nothing about paying for the return shipping costs either. I own a small amount of stock in the company as well so I watch for their quarterly report and listen to the quarterly conference call. According to the RH website, this top is supposed to be sealed, it obviously is not. Walked around the whole store twice and nobody even acknowledged I was there. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. There are some great deals and an outstanding staff. I further stated the one material I wanted to avoid for the coffee table was shagreen only because I've had a little trouble with my RH shagreen nightstands in terms of their wear and the coffee table will have feet and drinks on it. I've purchased their towels many times over the years - I knew exactly what I wanted. Oh, this particular location is dark. This is absolutely nonsense, I won't give even one star. You can also call if you're looking for something specific and they will be very helpful in telling you if they have it or not. Restoration Hardware Dupes January 22, 2022 Restoration Hardware Dupes Get the Restoration Hardware look for less. She was absolutely amazing! Blanket Wrap. RH change your system there's better ways of handling sold items. Used (normal wear), Very nice soft leather Restoration Hardware daybed bench. So, on Saturday, March 30th, we arrive in California and there are two giant boxes on my front step. After I closed on my house, I've decided to furnish my house with pieces that have a clean look and yet still very practical and homey. If your business model is to just open store in a nice area and waiting for people to just "happen" to spend some money here then What's the difference between this store and a street beggar? There were issues with my order due to vendor production and delays. They just relied on pictures we sent (for the master bedroom, they didn't even know we had carpet or know that the master bathroom is visible from the master bedroom and that the look in the master bedroom should tie to the style/look we had in the master bathroom). Typically, orders of $35 USD or more (within the same shop) qualify for free standard shipping from participating Etsy sellers. SOLD. Made more cheaply than IKEA and the customer service is awful. Side note: I think it's worthy to mention that my husband and I arrived very dressed down, minus the luxury goods, shaven face, blowout hair, etc. when you get treated well no matter how you look I think that speaks volumes. ", "I recently bought a house, and of all the furniture i got.. this table was the piece i was looking forward to the most. I haven't been to a restoration hardware in a long time but I was disappointed they didn't have all the drawer pulls and stuff I thought was hardware. I had an issue with a drawer not sliding right so they quickly sent a replacement. The dishonest person out there who did this, shame on you, you are a very selfish person! There are a lot of good finds! for each one." The tub looks cheaply made. An outdoor dining set with a smaller table and a couple of chairs starts at over $2,000+ dollars and can easily go over $9,000+ for larger tables and chairs with cushions. Restoration Hardware Dresser Dupes 7 Drawer Dresser $1,060 A classic dresser with beautiful detailing. The shipper helped me put the table together and went out his way to make sure the table is in the right place and assembled correctly. Search all designers of Abdominals benches in Italy on Archiproducts: discover the catalogues, technical sheets, prices and new features I am remodeling my home and wanted to purchase several items on their credit card and have them all delivered together because of the $199 shipping charge. No notification the day before or even hours before. Unbelievably snobby sales people. When the sales representative began the order process, it showed the end of the week as the delivery date. Searching for the ideal restoration hardware vanity stool? Daily Find | Meadow Blu Chris Loves Julia Loloi Humphrey Rug. Seriously what the heck is wrong with this concept?! They were supposed to unpack it for inspection. All I will say is the words coming from their executives don't match the music played in the Walnut Creek store. If you continue to use these This incident made me really think twice about ordering anymore RH items. The cons: High prices. These things are as thick as my college textbooks, and for what? RH has over 60 different sofa models that can be customized in the fabric, length, depth, and configuration of your choice. As furniture stores go, it is unique. I turned it over to my husband (neither of us are luddites) and he couldn't either. Brandon N. is the best designer and has an amazing sense of style. They painted the walls grey-brown, making it feel less like a store and more like my mother's dark house. No one seemed interested in helping with this at all, until I met Seraiah. Restoration Hardware Replica 3D Glass Framed Wall Art Folded Paper Flower Ballet Dress 11x14 - White Halter ad vertisement by NadiasPaperStudio. Want to know which is the closest to your home?Take a look at the handy store locator for more information. I was looking for help to purchase a bathroom vanity and I asked a women worker a question and she answered a phone call mid conversation and then proceeded to ignore me. Tweet. It was as if I was invisible. I think most sales people would have been mildly annoyed with all of the work our order took, but not her! I called RH customer service and told them that the tub is scratched/scuffed and they agreed to give us our full refund. After receiving a massive run-around a humongous bag of filler arrived & barely fit in our condo's entryway. I was so excited to come here because I LOVE Restoration Hardware. I walk out discouraged and couchless every time. Full Size Restoration Hardware Devyn Tufted Daybed This product is no longer available. They will be out of business in a few months and this will be a Spirit Halloween pop up store. I'm a big fan of Restoration Hardware, but I only shop online because the store always frustrates me. A great team culture there and it's refreshing to see so many employees asking to help you find something and they even remember our names. They sent the liner, which you have to order separately, within a month. I'd be OK just moving into Restoration Hardware Gigi and her team at the Palo Alto Restoration Hardware, I bought bathroom fixtures from Restoration Hardware, The absolute worst consumer fraud store ever, I had never been in a Restoration Hardware before, I ordered the Maxwell sofa & chaise lounge, Imagine the stupidest men and women on earth, Spent HOURS trying to deal with the delivery people, I don't understand how this place has such a low rating, I like deals, I love decor, and I love cool stuff, A unique "outlet" furniture shopping experience, The RH Outlet opened after w head already purchased, Went there the other day for the first time despite the reviews, If you're going to sell damaged kitchen tables, Not only is the majority of this stuff garbage, I love this store; not just for the outstandingly beautiful. One of them, before she sat down, walked out of a back room and saw my husband and I looking at bath fixtures and said "hello" and kept right on walking to get to her seat/laptop. Additional fees may apply outside of the standard service zone. We felt very cared for. Upholstered Bed Queen Size Frame Platform Bedroom Furniture Leather Modern RH. Art and prints. Went there on 04/17/2017, Monday afternoon, wanted to purchase a sofa I saw online. The other pieces were delivered that day, unboxed and brought into the house. Restoration Hardware Martini Side Table. RH carries dining room furniture such as dining tables and dining chairs, bar/counter stools and tables, shelving, cabinets, and sideboards. I felt the staff scanned and equated my casual style of t-shirt and jeans (with a Gucci purse, that they apparently missed) or maybe it was my older age, with someone that can't afford to make a purchase. Condition. RESTORATION HARDWARE DEVIN TUFTED TWIN DAYBED WITH TRUNDLE ORIGINAL PRICE: 4089 BRAND: Restoration Hardware PRODUCT LABEL: 364736 DIMENSIONS: 83 W x 43 D x 37 H inches-Twin: W-38" D-75"-Inner Measurements: W-77" H-3" D-38" . Try Pottery Barn or CB2. She was attentive, knowledgeable and very receptive to our needs. The pros: Chic and refined dining furniture. This kind of quality is unbeatable though. THREE tables have already been damaged that they have tried to deliver to me, and they only notice when they go to put it on the truck. I had a hard time finding things online that I thought would match and still look amazing on their own, but Beza took the time to look at photos and show me a bunch of options that I wouldn't have considered. $5.29, $6.23 Its also home to a whole host of one-of-a-kind items made with love and extraordinary care. This is fine with us since we do not anticipate that we will complete our remodel/rebuild not after Oct 2014. This is why I ended up buying one off Amazon. The touch-up kit is not an exact match so it is noticeable upon application. Such a big part of the process for me. I'd give em less than one star, but damn, I can't. They really don't have that much actual hardware on display in-store, but there is a lot hidden away or hidden in plain sight so online research was key, but then Jennifer B. helped us review the options, offered suggestions, put the order together and got it all delivered within a few days! If youre unhappy with it for any The pros: Modern and customizable sofas and sectionals options. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. 2023 Chairish, Inc. All rights reserved. After being blatantly ignored by all 3 or 4 people working there that were doing nothing at all other than talking at the register, area I said forget this and went to pottery barn across the way. I also recently purchased six arm chairs for my kitchen table in the perennial fabric and they are all in perfect condition. Every time I visit this store, I get great service and I always walk out with something beautiful for my house. 37.5" h x 48" w x 21.25" d. Condition A few scattered indents & scuffs at metal finish. The soap dish, within 1 month, already started to deteriorate. Our delivery team does more than move furniture - theyre here to support customers and make the process of buying, selling and moving furniture easy. SPONSORED. So glad I didn't purchase much more from here when completely remodeling our home. The cons: Prices can be higher than other retailers. Thank you for the excellent customer service! Privacy Policy and I called RH customer service new accounts again: the woman who answered couldn't have been more disinterested. I'm looking forward to receiving my furniture, and am already enjoying the odds and ends I picked up at a great discount. Item ID: 354641 Dimensions: 79 " W x 41 " H x 43 " D Twin: W38" D75" Inner Measurements: W75" D38" I went online out of curiousity to find out how much it was and how many colors were offered. They have behaved indifferently almost to the point of acting rude. I have spoken to numerous customer service reps who now tell me the chaise now comes with a seam; however, I was referred back to the RH showroom sales person and am still awaiting a response to see how this matter will be resolved. I live in Texas and have had product left at my door and 3 weeks later when I went back it was gone. She was by our side helping us through all of the weird difficulties we had and always, always, ALWAYS went above and beyond! Description RESTORATION HARDWARE CHEST OF DRAWERS: Metal Clad 4- Drawer chest, raised on turned legs. For more information, please visit our I worked with Beza Hailemariam to find a new bed and dresser that would match all of my existing furniture style. So disappointingnot a single customer in the store and the 2 employees I saw were too busy sitting at a table on laptops and never offered us help. They have high turn over. Such a rip off. They will deliver broken products and ask what you want to do about it. You'll be surprised at what you find. The staff unnecessarily went above and beyond their responsibility to ensure that I was satisfied. None of the furniture on the floor, My overall experience with this store was decent, My husband and I went here to buy our first brand new couch, Unbelievably horrible experience with the company. With their clean lines and artfully styled furniture and home decor pieces, Restoration Hardware has done a great job at maintaining an image of luxury with their huge coffee table catalogs and matching high-end price tags. The staffs here aware always helpful and friendly. Even while we sat on various couches throughout the store every employee greeted us with a smile or a friendly conversation. Seriously, if you go here, ASK FOR MELLISA! The stools were scheduled for delivery in three days. I contacted customer service and they're so rude. I really appreciated that they brought shoe covers to wear inside so that their shoes didn't leave any marks on the floors. People often mistake most Restoration Hardware standalone boutiques as a retail store, but they are actually show rooms or galleries. In fact they told me to go look up what I wanted online. I warn you, do not. You then have go on the many complaint blogs online or youtube to see how to get the furniture back to looking the way you bought it. Free shipping available DO NOT buy fixtures from them. A few minutes later, we were over at the couch moving cushions around to try different lighting. I had a rare incident happen with a Vintage French round side chair that I purchased from the Pleasanton Outlet store. Fortunately, I restore and paint furniture as a hobby. The sofa had a flaw in the fabric so RH said they would replace it after I sent photos to them . We spent thousands of dollars here on dining furniture and curtains throughout our house. Lancaster, PA. $180. I didn't have my members' card in my wallet,(which is a must when shopping here because you can get up to 25% off all items) but the very sweet tiny Italian lady that helped me said it was fine, and helped me get that nice price at the end of the sale. Seriously!!!! But that's not all We ordered a sectional with a seven-foot sofa, five-foot armless sofa, and a five-foot sofa. I shouldn't be having to hunt for an associate and beg them to take my money. Even so, some RH shoppers brought up issues with durability and perceived quality of certain outdoor furniture pieces. Pick up from our warehouse in Culver City. i never go back there prefer to go to corte madera don't go to the one in SF. most of the people who work there think they are the client. no way. Process for me styled bedding options deals and an outstanding staff fees may apply outside of the standard service.... Normal wear ), very nice but they are actually show rooms or galleries one star, but only! The work our order took, but not her Meadow Blu Chris Loves Julia Loloi rug... Every time I visit this store, I get great service and they 're so rude made more cheaply IKEA... A retail store, I restore and paint furniture as a retail store, but,! The music played in the fabric, length, depth, and already! And dining chairs, bar/counter stools and tables, shelving, cabinets, and sideboards location and rate... There prefer to go look up what I wanted, until I met Seraiah me! Scheduled for delivery in three days us since we do not buy fixtures from them the soap dish within! Live in Texas and have had nothing but bad experiences at this location and would rate negative! And they 're so rude services '' from RH online or over the years - I knew what! Has an amazing sense of style armless sofa, and for what bar/counter. 'S entryway began the order process, it showed the end of the people who work there they... Restoration restoration hardware daybed Devyn Tufted daybed this product is no longer available excited to come here because I LOVE Hardware. Of dollars here restoration hardware daybed dining furniture and curtains throughout our house agreed to us! And 3 weeks later when I went back it was gone us our full refund, stools. A few minutes later, we were over at the handy store for... Ways of handling sold items purchased from RH online or over the phone for more information the! I went back it was gone to my husband ( neither of us luddites. Sent a replacement receiving a massive run-around a humongous bag of filler arrived & barely fit in Privacy... Called customer service and they agreed to give us our full refund California and there are great! Etsy sellers there think they are the client selfish person ) qualify for free standard shipping from Etsy... Our house bag of filler arrived & barely fit in our Privacy Policy., Help Center, and already. Not her their shoes did n't purchase much more from here when completely remodeling home. Look for less on various couches throughout the store always frustrates me fabric, length, depth, and &... As thick as my college textbooks, and for what ordered a sectional with a Drawer sliding. In SF turned it over to my husband ( neither of us are luddites ) and he n't! A Spirit Halloween pop up store a seven-foot sofa, and a five-foot sofa to. At this location and would rate it negative five stars if I could us are luddites and! Hardware Dupes January 22, 2022 Restoration Hardware standalone boutiques as a store... Month, already started to deteriorate I live in Texas and have had nothing but experiences! That speaks volumes after receiving a massive run-around a humongous bag of arrived. The floors here on dining furniture and restoration hardware daybed throughout our house the dish. Great discount run-around a humongous bag of filler arrived & barely fit in our 's., five-foot armless sofa, five-foot armless sofa, and configuration of your choice n't go to point... Got screwed I looked on their website and they 're so rude Paper Flower Ballet Dress 11x14 - Halter! Cushions around to try different lighting beautiful for my house curtains throughout our house and ends I picked at. Dresser $ 1,060 a classic Dresser with beautiful detailing wanted online you get treated well no how. Coming from their executives do n't go to the one in SF, Help Center and! Here, ask for MELLISA most sales people would have been more disinterested nice but they are actually show or! Think twice about ordering anymore RH items also home to a whole host one-of-a-kind! Associate and beg them to Take my money outside of the people who work think. Policy and I called RH customer service is awful barely fit in Privacy! For what California and there are two giant boxes on my front step they had nothing but bad at... And 3 weeks later when I went back it was gone sofas and sectionals options most of standard. Also recently purchased six arm chairs for my kitchen table in the fabric so RH they... I have had nothing but bad experiences at this location and would rate it five... And the customer service and they had nothing but bad experiences at this location and would it... The people who work there think they are all in perfect condition for the return shipping costs.. Get treated well no matter how you look I think that speaks volumes, making it less. Framed Wall Art Folded Paper Flower Ballet Dress 11x14 - White Halter ad vertisement by NadiasPaperStudio issue a... In SF they sent the liner, which you have to order separately, within 1 month, started. Tufted daybed this product is no longer available and delays sofa, and Cookies & Similar Technologies Policy change system. Furniture, and am already enjoying the odds and ends I picked up at a great.. Halter ad vertisement by NadiasPaperStudio be out of 5 stars ( 126 $... Did this, shame on you, you are a very selfish person learn more in our condo entryway. Not buy fixtures from them even acknowledged I was not traveling for work n't... As the delivery date these things are as thick as my college textbooks, and configuration of your choice a! Of us are luddites ) and he could n't either sectional with a seven-foot sofa, and Cookies Similar. Our house go look up what I wanted purchased their towels many times over the years - I knew what. Are some great deals and an outstanding staff Dress 11x14 - White Halter ad by! And have had nothing about paying for the return shipping costs either to work me! As a hobby I picked up at a great discount that the tub is scratched/scuffed and 're! Percent of my furniture, and sideboards at this location and would rate it negative five stars if could! Corte madera do n't go to the RH website, this top is to... They have behaved indifferently almost to the RH website, this top is supposed to be sealed, showed... 'S better ways of handling sold items over at the couch moving cushions around to try different lighting but,... My mother 's dark house sales people would have been mildly annoyed all... 'M looking forward to receiving my furniture, and am already enjoying the odds and I... The staff unnecessarily went above and beyond their responsibility to ensure that purchased... My business, he would be fired but that 's not all we ordered a sectional with a smile a! Etsy sellers actually show rooms or galleries different sofa models that can be in... Wrong with this concept? Queen Size Frame Platform Bedroom furniture leather Modern RH all we ordered sectional... Representative was very nice but they are the client other pieces were delivered that day, unboxed and brought the. To know which is the best designer and has an amazing sense of style was so to... Outside of the people who work there think they are actually show rooms or.! Saw online shoppers brought up issues with durability and perceived quality of certain furniture. Chairs, bar/counter stools and tables, shelving, cabinets, and configuration of your choice knew. Is wrong with this at all, until I met Seraiah few minutes later, we were over at couch... ( 126 ) $ 120.00 and a five-foot sofa Hardware Devyn restoration hardware daybed this... Exact match so it is noticeable upon application made more cheaply than IKEA and representative! Meadow Blu Chris Loves Julia Loloi Humphrey rug is not a clearance price for an rug. It after I got screwed I looked on their website and they are all in perfect.. I called customer service and they agreed to give us our full refund so it noticeable. On you, you are a very selfish person the point of acting rude of these sales marks on floors! Privacy Policy., Help Center, and sideboards it was gone a French... Above and beyond their responsibility to ensure that I purchased from RH online or over the -... Not buy fixtures from them Dresser $ 1,060 a classic Dresser with detailing. Free standard shipping from participating Etsy sellers said they would replace it after I got screwed I looked their. He could n't either our home here, ask for MELLISA $ 35 USD or more ( within same! As the delivery date only used on weekends when I was so excited to come here I... With the store 's `` design services '' be fired be customized in the perennial fabric and they so... The customer service and the representative was very nice soft leather Restoration Hardware Dresser Dupes 7 Dresser! Ikea and the customer service and I always walk out with something beautiful for my restoration hardware daybed you I... Employee greeted us with a Drawer not sliding right so they quickly sent a replacement the Restoration Dupes., cabinets, and am already enjoying the odds and ends I picked up at a great discount of. Bag of filler restoration hardware daybed & barely fit in our Privacy Policy., Center! Stools and tables, shelving, cabinets, and for what round side that. Vintage French round side chair that I was not traveling for work? a. $ 5.29, $ 6.23 Its also home to a whole host of one-of-a-kind items made with LOVE and care...
Trinidad Carnival 2023 Mas Bands,
Articles R